Care Partner

Dovida; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Birthday paid day off

Wellness, volunteering and study leave

Novated leasing options

Heart of Dovida Awards

Job summary

Dovida is seeking a Care Manager to oversee and coordinate client care, guiding a team to deliver compassionate, high-quality services to older Australians at home. You will ensure a seamless experience for clients and families while advancing your leadership career within the organisation.

The role emphasizes strong administration, care planning, and effective communication with clients and their families to formalise care plans and costs.

Qualifications

• Aged Care experience is essential.
• Experience with Home Care Packages, Support at Home, and case management preferred.
• Strong administrative and IT skills.
• Highly organized with excellent time management.

Responsibilities

• Plan, manage, coordinate, and review client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalise agreements with the client and family about care services and costs involved.
• Accurately document all interactions with clients, family or stakeholders and share feedback with the team.
• Meet with clients and their families to review current care plans and goals.

Skills

Aged Care Experience

Time Management

Communication Skills

Education

Industry-related qualification (preferred)

Tools

Microsoft Office

Client database systems

Job description

As a Care Manager at Dovida, you will oversee and coordinate all aspects of client care, ensuring a seamless experience for clients and their families while providing guidance and support to your team. If you come from Aged care and are looking to advance your career towards leadership, this is a great opportunity to build your skills and grow professionally.

• Build a meaningful career supporting older Australians and their families to live well at home
• Enjoy your birthday your way with a paid day off each year
• Paid wellness, volunteering and study leave to support your wellbeing and growth
• Save on your next car with our novated leasing options
• Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life

Key Responsibilities

• Planning, managing, coordinating, and reviewing client goals
• Actively communicate with team members and clients to develop care plans
• Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
• Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about caregiver performance
• Meeting with clients and their families face to face to discuss and review current care plans and goals

About you

• Aged Care experience a must, experience with Home Care Packages, Support at Home and case management is preferred
• Strong administration skills in Microsoft Office & Database experience
• Highly efficient and organized with proven time management skills
• Qualifications in similar industry preferred but not essential