Care Manager

CPE Group Pty Ltd; Perth; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Ongoing training opportunities

24/7 Employee Assistance Programme

Competitive salary + super + parking

Job summary

CPE Group Pty Ltd in Perth is seeking an experienced Care Manager to support clients in the community, balancing administration with travel for home visits. You will develop tailored care plans, assess needs, and coordinate services ensuring safety and wellbeing while maintaining strong relationships with clients and families.

The role includes supervising care staff, liaising with internal teams, and adhering to governance frameworks.

Qualifications

• Excellent verbal and written communication skills.
• Strong understanding of regulatory compliance requirements.
• Experience in managing home care or aged care services is desirable.
• Knowledge of government funded programs (Aged Care, NDIS) is beneficial.

Responsibilities

• Plan, implement and manage home care services for clients in the community.
• Develop personalized care plans with clients and families.
• Conduct initial assessments and client sign-ups, including home visits.
• Provide ongoing client reviews and ensure wellbeing and safety of clients.
• Mentor and guide support staff to maintain high quality care.
• Collaborate with Client Relationship Manager and Procurement Manager.

Skills

Communication skills

Leadership

Client relationship management

Regulatory compliance knowledge

Computer skills

Driving licence

Tools

Client database systems

Job description

We are a family-owned Government approved Home Care Provider and for more than 27 years we have been caring for clients throughout the Perth Metro area,providing the highest level of professional care across multiple client groups including Aged Care, Veteran’s Affairs, Disability and Private Care

Our core values of understanding, kindness and respect are founded on the care we would expect for our own family should they need support at home and we are dedicated to providing this same care to each one of our clients.

We now have an exciting opportunity for an experienced,enthusiastic and caring person who would share this commitment and join our team as a Care Manager to provide support and guidance toour clients living in the communityso they can maintain their independence and quality of life.

About The Role

As a Care Manager you would be a member of the CPE Group Client Management Team, planning, implementing and managing home care services for CPE Group’s clients. The role involves developing relationships with our clients and their families, working with the clients to develop a care plan that is unique to each one and identifying and responding to ongoing individual care and support needs to ensure each clients well-being. This is a permanent full-time position.

This role offers a balance between office-based administrative work and travel, including home visits to conduct initial assessments, complete client sign-ups, and collaborate with clients to develop tailored strategies and services that address their unique needs and expectations. Additionally, the role involves ongoing client reviews to ensure their well-being. For Enrolled Nurses, this position also provides the opportunity to continue delivering nursing services as required.

You will work closely with the Client Relationship Manager and Procurement Manager, utilising CPE Group’s centralised procurement systems for referrals and purchases.

You will be reporting directly to the Care Team Manager and be responsible for the day-to-day management of client care to ensure the delivery of the highest level of client focused home care services in accordance with our Clinical Governance Framework, policies and procedures.

You will oversee a portfolio of support staff, providing mentorship and guidance in the delivery of care to ensure client’s receive high quality support services.

We Can Offer You

A supportive, caring, committedteam.

Vibrantwork environmentwith a great team atmosphere.

A competitive salary + super + parking

Ongoing training opportunities

24/7 Employee Assistance Programme

New modern office in The Garden Office Park in Osborne Park

We Are Looking For Someone Who

Will be dedicated to and can promote our values of understanding, kindness and respect both in their dealings with our clients and with the team

Will ensure services meet client expectations and are delivered safely for both clients and staff

Is able to communicate effectively with clients, their families and carers as well as other health care professionals involved in the client’s care

Operates in accordance with all relevant regulatory requirements

Previous experience as a Care Managerand knowledge of relevant government funded programs

An understanding of regulatory compliance requirements and the Aged Care and NDIS Quality Standards

Excellent verbal and written communication skillsincluding conferencing with families and carers

Strong computer skills and experience with client database systems

An understanding of professional boundaries, privacy, and confidentiality

Current National Police Clearance

NDIS Clearance

Full COVID and Flu Vaccinations

Current Australian Drivers Licence and reliable car

Above all we are looking for someone who shares our commitment to listen to our clients, to make them feel safe, to show understanding and empathy as well as ensure the highest level of care with kindness and respect.

If you would like to join our team of professionals dedicated to making a difference in the lives of our clients,we would love to hear from you.