Care Manager

Seasons; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team culture

Long-term career pathways

Engaging leaders

Employee discounts

Wellbeing support

Job summary

Seasons Living seeks an experienced Care Manager to provide operational leadership across Sinnamon Park and Waterford West communities, reporting to the Care Operations & Compliance Manager.

This pivotal role leads high-performing care teams, oversees planning, budgets and resident outcomes, and ensures compliance with Aged Care Quality Standards and Support at Home requirements, while supporting growth and continuous improvement.

Qualifications

• Experience leading multi-site aged care or home care operations.
• Proven ability to manage care budgets, rosters and service delivery.
• Sound knowledge of Support at Home and Aged Care Quality Standards.

Responsibilities

• Lead and support care partners, nurses, schedulers and care teams across multiple communities.
• Oversee care management activities including planning, budgets and resident outcomes.
• Manage workforce planning, recruitment and staff development.
• Monitor regional financial performance and funding utilisation.
• Lead incident, complaint and risk management to meet quality standards.

Skills

Leadership

Stakeholder relationships

Change management

People management

Education

Diploma of Community Services

Diploma of Ageing Studies and Services

Diploma of Nursing

Registered Nurse (AHPRA)

Job description

Seasons is seeking an experienced and people-focused Care Manager to provide operational leadership across Seasons Sinnamon Park and Seasons Waterford West communities.

Reporting to the Care Operations & Compliance Manager, this pivotal role is responsible for leading high-performing care teams, ensuring exceptional resident outcomes, driving compliance with aged care legislation and Support at Home requirements, and supporting the ongoing growth and success of our care services. The role offers a unique opportunity to influence care delivery across multiple communities while fostering a culture of excellence, collaboration and continuous improvement

You will:

• Lead and support care partners, nurses, schedulers and care teams to deliver safe, high-quality, person-centred services across multiple communities.
• Oversee care management activities, including care planning, service reviews, individual budgets, package utilisation and resident outcomes in line with Support at Home requirements.
• Manage regional workforce planning, rostering, recruitment, performance management and staff development to ensure effective service delivery and workforce sustainability.
• Monitor financial performance across the region, including care budgets, revenue, expenditure, service hours and funding utilisation to support operational efficiency and growth.
• Lead the management of incidents, complaints, risks and compliance activities, ensuring services meet Aged Care Quality Standards, legislative requirements and organisational expectations.
• Build strong relationships with residents, families, healthcare professionals, community stakeholders and external providers while identifying opportunities to expand and enhance care services.

Who we’re looking for:

You are an experienced leader with a strong background in aged care, home care or community services and a passion for delivering outstanding resident outcomes. You have demonstrated success managing multidisciplinary teams, service delivery, workforce planning and operational performance across complex environments, ideally across multiple sites. With a sound understanding of Support at Home, Home Care Packages, DVA services and aged care compliance requirements, you combine commercial acumen with a resident-centred approach. Your ability to build strong stakeholder relationships, navigate competing priorities and lead teams through change will see you thrive in this influential regional leadership role.

You’ll also bring:

• Diploma of Community Services, Diploma of Ageing Studies and Services, Diploma of Nursing, or equivalent relevant qualification. (essential)
• Demonstrated experience managing teams, rosters, service delivery and care budgets (essential)
• Registered Nurse with current AHPRA (desirable but not essential)
• Flexibility to meet operational demands within a 24/7, 365-day residential care environment, including taking after hour calls and/or supporting with critical situations where required.
• Current national police check.

What we offer:

• Career development opportunities across our growing network of communities.
• A supportive, passionate team culture where your contributions are valued.
• Longterm career pathways, with many employees celebrating 5, 10 and 15year milestones.
• Engaging leaders who support your personal and professional development.
• Access to retail discounts through our employee app, including movies, gyms, travel, insurance and more.
• Wellbeing support through our Employee Assistance Program (EAP) and a positive, purpose-driven workplace, grounded in collaboration.

Who we are:

Seasons Living is a privately owned independent living and aged care provider with communities across Queensland. We’re dedicated to delivering senior living at its best—creating safe, vibrant, and caring communities where people can age with independence, comfort, and grace. Our passionate, collaborative team is united by a shared purpose: empowering older Australians to live life to the fullest.

Seasons is committed to fostering an inclusive workplace built on our values of respect and empathy. We celebrate diversity and welcome people for their skills, experience and attitude—regardless of race, gender identity, nationality, ethnicity, religion, age or sexual orientation.