Care Finder Officer

Anglicare NT; Alice Springs; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training & development

Flexible leave

Strengths-based environment

Salary packaging

Job summary

Anglicare NT in Australia is seeking a Care Finder Officer to support older people facing barriers to aged care and community services. You will provide outreach, advocacy, and intensive support to help clients access the services they need and improve wellbeing and independence.

You will build strong relationships with clients, families, service providers, and community stakeholders, ensuring timely and appropriate support.

Qualifications

• Diploma in Community Services, Case Management, or related field, or equivalent experience.
• Experience in case management, client engagement, and assertive outreach.
• Knowledge of aged care sector, reforms, and My Aged Care.
• Experience supporting vulnerable people with complex needs.
• Excellent communication and relationship-building skills.
• Strong organisational and administrative skills.
• Confidence using technology, databases, and Microsoft Office.
• Commitment to culturally safe, inclusive and person-centred practice.

Responsibilities

• Provide outreach and advocacy to help clients access aged care services.
• Develop strong relationships with clients, families, and providers.
• Support navigation of the aged care system to improve wellbeing and independence.

Skills

Case management

Client engagement

Assertive outreach

Aged care knowledge

My Aged Care

Vulnerable support

Communication

Relationship building

Organisational skills

Administrative skills

Tech proficiency

Cultural safety

Education

Diploma in Community Services, Case Management, or related field

Job description

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services.

Working with Anglicare NT, you will have access to:

• - Further training and development options.
• - Flexible working conditions; five (5) weeks annual leave.
• - A strengths-based environment.
• We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

As a Care Finder Officer, you will play a vital role in supporting older people who face challenges accessing aged care and community services. Working directly with vulnerable and hard-to-reach individuals, you will provide outreach, advocacy, and intensive support to help clients navigate the aged care system, connect with appropriate services, and achieve improved wellbeing and independence.

You will build strong relationships with clients, families, service providers, and community stakeholders, ensuring people receive the support they need at the right time. This is a rewarding opportunity for a compassionate and proactive professional who is passionate about making a meaningful difference in the lives of older Territorians.

About You

You are someone who enjoys connecting with people and making a meaningful difference in your community. You bring:

• A Diploma in Community Services, Case Management, or a related field, and/or significant experience within aged care, homelessness, community services, or a similar sector.
• Experience in case management, client engagement, and assertive outreach.
• Knowledge of the aged care sector, aged care reforms, and My Aged Care.
• Experience supporting vulnerable people with complex or changing needs.
• Excellent communication and relationship-building skills.
• Strong organisational and administrative skills.
• Confidence using technology, databases, and Microsoft Office applications.
• A commitment to culturally safe, inclusive, and person-centred practice

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website.

For further information on this exciting opportunity, please contact the Care Finder Coordinator on [phone]or visit our careers page www.anglicare-nt.org.au/careers/

To request a full position description, please email our team at [e-mail]

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Unfortunately, we aren’t able to sponsor candidate visas. If you don’t have the independent right to work in the country you’re applying for, we will not be able to progress your application.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.