Care Finder & Community Assessment Officer

Bayside City Council; Melbourne; Hybrid; AUD 95.000 - 116.000; Teilzeit

Benefits dieser Stelle

Flexible working arrangements

Generous leave provisions

Wellbeing programs

Zusammenfassung

Bayside City Council is seeking a Care Finder & Community Assessment Officer to support older people and those with disability in navigating services across office and field settings. The role focuses on safety, wellbeing, and independent living while contributing to a welcoming customer service culture.

Mandatory checks include a Working with Children clearance and a Victorian driver's licence, with flexible work arrangements and generous leave provisions offered. Applications close soon.

Qualifikationen

• Tertiary qualification in health, allied health or social science (Bachelor Level).
• Minimum two years' experience with older people who are vulnerable or homeless or at risk of homelessness and assisting people with a disability.
• Experience in mental health sector is an advantage.
• Knowledge of My Aged Care, Care Finder Program and related services.

Aufgaben

• Support older people and those with disability to navigate services.
• Assist clients in accessing support services for safety, wellbeing and independent living.
• Collaborate within a team to maintain high standards of customer service.

Kenntnisse

Health & social care experience

Communication skills

Empathy & customer service

Teamwork

Ausbildung

Bachelor level health/ally health/social science

Jobbeschreibung

Care Finder & Community Assessment Officer

Employment Status: Parental Leave Cover (Fixed term until October 2027)
Days & Hours of Work: 4 days (days to be negotiated) 30.4 hours per week
Competitive Salary: Band 6 - $105,907.09 pro rata + 12% superannuation
Location: Council office in Sandringham and in the field

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

The Care Finder and Community Assessment Officer primarily supports older people and people with disability, particularly those experiencing homelessness, housing insecurity, or vulnerability, to navigate the service system and access support services that promote safety, wellbeing, and independent living.

Key Selection Criteria:

To be successful in this role, you will have:

• A tertiary qualification in a health, allied health or social science discipline (Bachelor Level).
• Minimum two years' experience working with older people who are experiencing vulnerability and/or homeless, or at risk of homelessness as well as assisting people of all ages with a disability.
• Experience within the mental health sector would be well regarded.
• A comprehensive understanding of My Aged Care,the Care Finder Program, CommonwealthHome Support Program, Support at Home Program,Single Assessment services and Home and Community Care for Younger People Program (HACC PYP).
• Excellent written and verbal communication skills including an ability to communicate with people from diverse backgrounds.
• An ability to identify client needs and respond appropriately in an empathetic, objective, respectful and professional manner.
• The ability to work as part of a team, and a strong commitment to maintaining a high standard customer service culture.

Mandatory pre-employment requirements:

• Be willing to undergo and achieve a satisfactory criminal history check.
• Provide or obtain an employment-based Working with Children check.
• Valid Victorian Driver’s Licence.

What we can offer you in return:

• A work life/balance through flexible working arrangements.
• Generous leave provisions, including accrued time off, parental leave, wellbeing leave, cultural and ceremonial leave, gender affirmation leave.
• Dedicated Staff Wellbeing programs, events and gym membership discounts.
• Learning and development opportunities so our people can grow and thrive.
• A parkland surrounding the office that is only a short 500m stroll to the beach.
• Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

Applications close: Wednesday 18 November, 11:55pm

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Alison Clarke, Community Assessment Coordinator on 0419 376 *** or via email *******@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.