Care Facilitator (Case Management)

BaptistCare NSW & ACT; Newcastle-Maitland; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working arrangement

Salary packaging & novated leasing

Learning and development support

Employee assistance programs

Job summary

BaptistCare NSW & ACT is seeking a Care Facilitator to support older clients in the Westlakes area (Toronto to Cooranbong), helping them to live independently at home. The role focuses on individualized care planning and goal setting within our wellbeing approach, involving collaboration with families and a multidisciplinary team.

Your day includes home visits, service planning, and documenting client records, with emphasis on compassionate, patient care and strong communication in the community

Qualifications

• Bachelor’s Degree or Diploma of Community Services (Service Coordination), or Diploma of Community Services (Case Management), or equivalent knowledge and experience
• Intermediate level of computer skills
• Excellent time management and organisational skills
• Proven experience in operating within funding constraints and achieving service delivery objectives within government program guidelines
• Experience with aged care or demonstrated transferrable skills will be highly regarded

Responsibilities

• Home visiting clients in the community who have been referred for help at home
• Participating in the development, implementation and evaluation of services and programs that meet clients’ individual needs
• Developing relationships with families and carers that acknowledge their needs
• Working alongside our clients to set individual goals that are realistic and achievable
• Implementation of best practice and evidence-based approaches for care including working closely with a multidisciplinary team
• Documentation and the use of client record management systems

Skills

Verbal communication

Empathetic

Time management

Organisation

Education

Bachelor/Diploma Community Services

Tools

Intermediate computer skills

Job description

Looking for a rewarding career in aged care? Want to grow or transfer your skills and make a real difference in your local community that you love?

Join BaptistCare and support older people to live well in the comfort of their own home. If you have the passion to support people to live independently and improve their quality of life in the place they call home, this could be the perfect job for you!

As a Care Facilitator servicing clients in the Westlakes area (Toronto to Cooranbong), you will assist clients and their families to engage in services, enabling them to remain living in their home. You will empower our clients through individualised care planning and goal-setting focused on our well-living approach.

A typical day will include:

• Home visiting clients in the community who have been referred for help at home
• Participating in the development, implementation and evaluation of services and programs that meet clients’ individual needs
• Developing relationships with families and carers that acknowledge their needs
• Working alongside our clients to set individual goals that are realistic and achievable
• Implementation of best practice and evidence-based approaches for care including working closely with a multidisciplinary team
• Documentation and the use of client record management systems

What do we need from you?

You will need to be comfortable working on your own in the community, have excellent verbal communication skills and have an empathetic, patient and caring nature. This role does require you to have:

• Bachelor’s Degree or Diploma of Community Services (Service Coordination), or Diploma of Community Services (Case Management), or equivalent knowledge and experience
• Intermediate level of computer skills
• Excellent time management and organisational skills
• Proven experience in operating within funding constraints and achieving service delivery objectives within government program guidelines
• Experience with aged care or demonstrated transferrable skills will be highly regarded

To support your wellbeing and career growth, BaptistCare offers:

• A hybrid working arrangement
• Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment card
• Dedicated learning and development teams committed to your skill development and supporting you in your role.
• Access to Employee Assistance Programs including counselling support and wellness programs.

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Have more questions? For a confidential discussion, please contact ********@baptistcare.org.au along with the reference number or location of the position you are referring to.

BaptistCare is recognised as an ‘Inclusive Employer’ by the Diversity Council of Australia for 2022-2023. We welcome and encourage applications from people across our diverse community.

Applicants are subject to background checks including police check prior to offer. Closing Date is subject to change without notice.