Care Facilitator (Case Management)

BaptistCare NSW & ACT; Lara; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Salary packaging and novated leasing

Meal and entertainment card

Learning and development teams

Employee assistance programs

Job summary

BaptistCare NSW & ACT is seeking a Care Facilitator to support older people to live well at home across the Westlakes area (Toronto to Cooranbong). This role focuses on person-centred care planning, goals, and working with families to promote independence.

You will join a multidisciplinary team, document care, and ensure services align with funding guidelines. A hybrid work arrangement supports work-life balance.

Qualifications

• Bachelor’s Degree or Diploma of Community Services (Service Coordination) or Diploma of Community Services (Case Management) or equivalent knowledge and experience.
• Valid driver licence required.
• Intermediate level of computer skills.
• Excellent time management and organisational skills.
• Experience with aged care or transferrable skills is highly regarded.

Responsibilities

• Home visiting clients in the community.
• Assist in development, implementation and evaluation of services that meet clients’ needs.
• Develop relationships with families and carers.
• Set individual goals with clients and work with multidisciplinary team.

Skills

Empathy

Verbal communication

Time management

Organisation

Driver licence

Computer literacy

Education

Bachelor’s Degree or Diploma of Community Services

Tools

Client record management systems

Job description

Care Facilitator

Looking for a rewarding career in aged care? Want to grow or transfer your skills and make a real difference in your local community that you love?

Join BaptistCare and support older people to live well in the comfort of their own home. If you have the passion to support people to live independently and improve their quality of life in the place they call home, this could be the perfect job for you!

As a Care Facilitator servicing clients in theWestlakes area (Toronto to Cooranbong), you will assist clients and their families to engage in services, enabling them to remain living in their home. You will empower our clients through individualised care planning and goal-setting focused on our well-living approach.

A typical day will include:

• Home visiting clients in the community who have been referred for help at home
• Participating in the development, implementation and evaluation of services and programs that meet clients’ individual needs
• Developing relationships with families and carers that acknowledge their needs
• Working alongside our clients to set individual goals that are realistic and achievable
• Implementation of best practice and evidence-based approaches for care including working closely with a multidisciplinary team
• Documentation and the use of client record management systems

What do we need from you?

You will need to be comfortable working on your own in the community, have excellent verbal communication skills and have an empathetic, patient and caring nature. This role does require you to have:

• Bachelor’s Degree or Diploma of Community Services (Service Coordination), or Diploma of Community Services (Case Management), or equivalent knowledge and experience
• A valid driver licence
• Intermediate level of computer skills
• Excellent time management and organisational skills
• Proven experience in operating within funding constraints and achieving service delivery objectives within government program guidelines
• Experience with aged care or demonstrated transferrable skills will be highly regarded

To support your wellbeing and career growth, BaptistCare offers:

• A hybrid working arrangement
• Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment card
• Dedicated learning and development teams committed to your skill development and supporting you in your role.
• Access to Employee Assistance Programs including counselling support and wellness programs.

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be - with people right at the centre.

BaptistCare is recognised as an Inclusive Employer by the Diversity Council of Australia for 2022-2023. We welcome and encourage applications from people across our diverse community.

Applicants are subject to background checks including police check prior to offer. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.