Care Coordinator Sydney

Lumia Care Pty; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Lumia Care Pty in Sydney is seeking an experienced Care Coordinator to support clients throughout their care journey. You will coordinate services, develop care plans, and liaise with families, Care Partners, and providers to ensure quality outcomes.

Join a team focused on compassion, integrity, and collaboration, delivering person-centred care across aged and community services. Travel within the Sydney region may be required as part of this role.

Qualifications

• Previous experience in a Care Coordinator, Care Partner, Case Manager, Support Coordinator, or similar role.
• Experience within aged care, community care, disability, health, or human services.
• Strong understanding of person-centred care principles.
• Excellent organisational, communication, and stakeholder management skills.
• High level of computer literacy and experience using client management systems.
• Ability to work independently and collaboratively within a multidisciplinary team.

Responsibilities

• Coordinate and manage client services to ensure high-quality care delivery.
• Develop, review, and maintain client care plans and service documentation.
• Act as a key point of contact for clients, families, and stakeholders.
• Monitor client wellbeing and respond proactively to changing care needs.
• Coordinate services and supports to meet client goals and preferences.
• Maintain accurate records and ensure compliance with organisational policies and funding requirements.
• Liaise with internal teams and external providers to ensure seamless service delivery.
• Contribute to continuous improvement initiatives and quality outcomes.

Skills

Care coordination

Stakeholder management

Communication

Organisation

Problem solving

Teamwork

Client management systems

Education

Community Services qualification

Aged Care qualification

Nursing qualification

Job description

Care Coordinator - Sydney About Lumia Care

At Lumia Care, our vision is a country where health and wellbeing support is renowned globally, leaving no one behind. We are committed to providing trusted local support, delivered by the best people. Our values of Compassion, Integrity, Innovation, and Collaboration guide everything we do.

About Us

Lumia Care is dedicated to delivering high-quality, person-centred services that empower people to live independently and with dignity. We support older Australians and community members through a range of care services, with a strong focus on quality, respect, and exceptional outcomes.

About the Role

We are seeking an experienced and passionate Care Coordinator to join our Sydney team. In this role, you will coordinate care services, support clients throughout their care journey, and work closely with clients, families, Care Partners, and service providers to ensure quality outcomes. This is a rewarding opportunity for someone who enjoys building relationships, problem-solving, and making a genuine difference in people's lives.

Key Responsibilities

• Coordinate and manage client services to ensure high-quality care delivery.
• Develop, review, and maintain client care plans and service documentation.
• Act as a key point of contact for clients, families, and stakeholders.
• Monitor client wellbeing and respond proactively to changing care needs.
• Coordinate services and supports to meet client goals and preferences.
• Maintain accurate records and ensure compliance with organisational policies and funding requirements.
• Liaise with internal teams and external providers to ensure seamless service delivery.
• Contribute to continuous improvement initiatives and quality outcomes.

About You

You are a compassionate and organised professional with a strong commitment to delivering person-centred care. You have excellent communication skills, can manage competing priorities, and thrive in a fast-paced environment.

Essential Skills & Experience

• Previous experience in a Care Coordinator, Care Partner, Case Manager, Support Coordinator, or similar role.
• Experience within aged care, community care, disability, health, or human services.
• Strong understanding of person-centred care principles.
• Excellent organisational, communication, and stakeholder management skills.
• High level of computer literacy and experience using client management systems.
• Ability to work independently and collaboratively within a multidisciplinary team.

Desirable

• Qualification in Community Services, Aged Care, Nursing, Health, Social Work, or a related field.
• Understanding of Support at Home, Home Care Packages, CHSP, or community care programs.
• Current Driver's Licence and willingness to travel within the Sydney region.

If you are passionate about delivering exceptional care and supporting clients to live independently, we'd love to hear from you.