Care Coordinator - Support at Home & NDIS

Lane Rope; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

Lane Rope in Brisbane is seeking an experienced Care Coordinator to oversee assessment, case management and individualised care planning for clients across Home Care and NDIS programs.

The role reports to the Managing Director and involves coordinating services, budgeting and rostering to maintain quality of life and client independence. Aged Care/NDIS experience with a focus on consumer-directed care is essential.

Qualifications

• 1–2 years experience in Aged Care or as a Care Coordinator for Home Care Packages/NDIS provider
• Certificate IV in Age Care, Disabilities or Individual Support
• AHPRA Enrolled Nurse with current registration (if applicable)
• Experience coordinating programs for older people or people with a disability
• Knowledge of Aged Care Quality Standards and/or NDIS Quality Standards
• Consumer-directed care focus
• Excellent documentation and computer skills
• Ability to liaise with clients, health professionals and team members
• Own registered vehicle and current driver license
• NDISWC Clearance and Police Check

Responsibilities

• Client assessment and developing tailored care plans
• Reviews and case management
• Budget management and coordinating care services
• Coordinate service delivery by Support Staff (scheduling/rostering)
• Ensure Care at Home/NDIS programs run day-to-day
• Address Work Health and Safety issues
• Maintain administration practices per organisational standards
• Provide prompt, solution-oriented service to clients
• Address and manage client complaints/feedback
• On-call duties shared on a rotational roster

Skills

Excellent communication

Documentation & computer skills

Interpersonal skills

Own vehicle & driver's license

Education

Certificate IV in Age Care, Disabilities or Individual Support

AHPRA Enrolled Nurse (current registration)

Job description

Care Coordinator - Support at Home & NDIS

• Play a pivotal role in a fast-growing Australian business.
• Work for a rapidly growing organisation with amble career development opportunities
• $85k to $95k plus super, a role which looks to reward skill and expertise

Are you looking for a role where you can make a positive impact on people lives? Be apart of an organisation that is doing things differently to improve the lives of others? If the answer is YES, this could be the role for you.

A locally owned and operated Registered NDIS provider that offers Aged Care & Disability Care across Brisbane is looking for an experienced Care Coordinator to join their team based in Brisbane.

They’re a rapidly growing organisation committed to achieving the highest quality of care for their clients in the Brisbane community. Achieving this relies on having an outstanding team that clients can trust, and creating a supportive environment that you and your clients can reach your highest potentials.

They invite any exceptional candidates who believe they can be an executive voice that helps shape our care services for your clients across your local community.

Reporting to the Managing Director, you will play a pivotal role in safeguarding clients' well-being and coordinating clients’ care needs, including assessment, case management and developing an individualised Care Plan. Employing your professional skills and knowledge, you will assist clients in developing attainable goals and, in turn, coordinate a range of services that support and promote these goals.

Ideally you will be someone who can maintain a high level of professionalism and work as a dependable member of the team. Some of your responsibilities will include:

• Client assessment, developing tailored care plans, reviews and case management
• Managing budgets and coordinating care services to enhance the client’s quality of life and maintain their independence
• Coordinate the delivery of all services by Support Staff, including scheduling/rostering
• Ensure the Support at Home and/or NDIS programs runs effectively and efficiently on a day-to-day basis
• Work Health and Safety issues
• Maintain the administration practices and procedures inline with the organisations standards
• Provide prompt and solution-oriented service to clients
• Address and manage client complaints/feedback
• On Call - Shared across the team on a rotational roster

Skills and Qualifications:

• 1 to 2 years prior experience in Aged Care or Support Coordinator for Home Care Packages Program/ Support At Home Program and/or NDIS service provider
• Certificate IV in Age Care, Disabilities or Individual Support
• AHPRA Enrolled Nurse with current registration status, if applicable
• Experience in coordinating programs for older people or people with a disability
• Knowledge of the Aged Care Quality Standards and/or NDIS Quality Standards
• A consumer directed care focus
• Excellent documentation and computer skills
• Ability to liaise and consult with a wide range of clients, health professionals and team members
• Excellent communication and interpersonal skills
• Own registered vehicle and current driver license
• NDISWC Clearance and Police Check
• Right to work in Australia
• Generous salary of $85k to $95k plus Super & Bonus in accordance with qualifications and experience
• Access to education and training opportunities in a supportive work culture that enables you to further your career development
• Work with a dedicated and supportive team who will work closely with you to support you and help you achieve your career goals
• Make a meaningful contribution to our community

This is a fundamental role in a growing organisation and your opportunity to help transform lives. If you are truly committed to making a difference to how care is delivered, this is the role for you.