Care Coordinator

Curamoir Healthcare Recruitment; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Curamoir Healthcare Recruitment is seeking a dedicated Care Coordinator in NSW to manage a caseload of NDIS participants, ensuring up-to-date care plans and risk documentation. You will liaise with intake, rostering and compliance to ensure smooth onboarding and timely responses to changes in needs.

You will lead and develop support workers and admin staff, coaching on training and competency, while escalating safeguarding and high-risk issues through internal channels.

Qualifications

• Qualification in disability, allied health, social science, welfare, community services (or equivalent relevant experience)
• Experience in care coordination/case management within disability or community services
• Prior experience leading / managing support workers is essential
• Working knowledge of the NDIS, documentation, incidents and safeguarding
• Strong communication, organisation and systems capability (CRM/MS Office)
• Current driver licence; able to do home visits as required
• Current checks as required (NDIS Worker Screening, WWCC, police check)
• Willingness to attend the office on a full time basis

Responsibilities

• Coordinate safe, responsive supports for an allocated caseload of NDIS participants
• Ensure care plans, risk documentation and service delivery remain current and aligned to participant goals
• Work with intake, rostering and practice/compliance stakeholders to support onboarding and continuity of care
• Provide day-to-day leadership to allocated support workers and business support staff
• Coach, supervise and follow up on training and competency requirements, escalating high-risk matters as needed

Skills

Leadership experience

Strong communication

Organisation skills

CRM/MS Office

Education

Disability/Allied health/Community services qualification

Tools

CRM

MS Office

Job description

Curamoir Healthcare Recruitment – Gregory Hills NSW

Great team bonding culture, with regular team lunches and opportunities to connect outside of day-to-day work.

Full time role in the office

Career progression and professional development

The role:

You will coordinate safe, responsive supports for an allocated caseload of NDIS participants, ensuring care plans, risk documentation and service delivery remain current, accurate and aligned to individual goals.

You will work closely with intake, rostering and practice/compliance stakeholders to support smooth onboarding, continuity of care, and timely responses to changes in needs. You will also provide day-to-day leadership to allocated support workers and business support staff, including coaching, supervision and follow-up on training and competency requirements, while escalating incidents, safeguarding concerns, restrictive-practice issues and other high-risk matters through the appropriate internal pathways.

Requirements:

Qualification in disability, allied health, social science, welfare, community services (or equivalent relevant experience)

Experience in care coordination/case management within disability or community services

Prior experience leading / managing support workers is essential

Working knowledge of the NDIS, documentation, incidents and safeguarding

Strong communication, organisation and systems capability (CRM/MS Office)

Current driver licence; able to do home visits as required

Current checks as required (NDIS Worker Screening, WWCC, police check)

Willingness to attend the office on a full time basis