Care Advisor

The Mercy Health Group; Ballarat; On-site; AUD 65,000 - 80,000; Full time

Job summary

The Mercy Health Group is seeking a Care Advisor in Ballarat, Victoria. In this role, you will utilize your organizational and communication skills to support clients living in the community. You will assess and manage client needs while working collaboratively within a dedicated team.

Ideal candidates will have experience in healthcare and possess a compassionate approach to care. Join us to make a difference in people's lives and develop your career in a respected organization.

Qualifications

• Strong problem-solving abilities.
• Compassionate and flexible approach to patient care.
• Ability to nurture team relationships.

Responsibilities

• Use organizational and customer service skills to assist clients.
• Assess and support clients' re-enablement.
• Collaborate within a team environment.

Skills

Organizational skills

Budget management

Customer service

Interpersonal communication

Leadership skills

Education

Experience in Nursing or Allied health

Job description

## Care AdvisorApplyremote type: Onsitelocations: Home Care Ballarat: Home Care Geelongtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 12, 2026 (30 days left to apply)job requisition id: JR-8445**Employment Type:** Permanent Full-Time**Hours:** 38 hours per week**Location:** Geelong/Ballarat**Upload with Application:** Resume, cover letter, and all relevant qualifications**Contact:** Belinda Jennings [e-mail] **Where there’s life, there’s Mercy.****Where there’s care, there’s You.** Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. **At Mercy Health, it’s all about taking what we have and making it better.****To do that, we need you.****Join us at Mercy Health, and help our teams deliver even greater outcomes.** **About the opportunity** At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As a Care Advisor you’ll use your outstanding organizational skills, budget management and customer service skills as well as strong interpersonal, communication and leadership skills.Experience in service delivery to clients living in the community, assessing, referring and supporting re-enablement for clients is desirable as is experience in Nursing or Allied health.**What you’ll bring** It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts. **To thrive in this role, you will have:** * Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.* A compassionate, flexible and positive approach to effective patient care and management.* The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.You will also be required to provide evidence of, or in the process of obtaining: * A current Police Record Check and NDIS Screening **Ready to help us shape the future of healthcare?** Join us and make a meaningful difference in people’s lives - and your career. Are you ready to apply for this role? Click **Apply now** Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process. *We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.* *We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.* *The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.*