Cardiology Front Desk & Admin – ECG Training

seek.com.au; Melbourne; On-site; AUD 52,000 - 76,000; Full time

Job summary

Heart Of Melbourne is seeking a friendly, motivated Medical Receptionist to join our growing cardiology team. This role involves a mix of administrative duties and patient-facing tasks, with opportunities to learn practical clinical skills such as ECGs and Holter monitoring.

Full training will be provided for the right candidate, and we value a positive attitude, strong organization, and a genuine interest in patient care.

Qualifications

• Warm, approachable and compassionate with patients.
• Excellent organisational skills and strong attention to detail.
• Ability to prioritise tasks and remain calm in a busy environment.
• Confident working independently while contributing to a team.
• Strong verbal and written communication skills.
• Willing to learn new skills and take on responsibilities beyond traditional reception duties.
• Previous medical reception and/or medical billing experience is highly regarded.
• Experience with HealthTrack or similar medical practice software is advantageous.

Responsibilities

• Provide friendly, professional and compassionate service to patients in person and over the phone.
• Schedule and coordinate appointments for cardiologists.
• Manage a high volume of telephone enquiries efficiently and professionally.
• Process patient accounts, billing and payments accurately.
• Confirm appointments and assist with daily clinic coordination.
• Maintain accurate patient records, including scanning and filing clinical documentation.
• Complete end-of-day banking and reconciliation.
• Perform ECGs and fit 24-hour Holter and blood pressure monitors, with training provided.
• Support day-to-day clinic operations and assist colleagues as needed.

Skills

Warm and approachable

Organised

Attention to detail

Prioritisation

Calm under pressure

Independent worker

Team player

Willingness to learn

Medical billing experience

HealthTrack experience

Site coverage

Tools

HealthTrack

Job description

Heart Of Melbourne is seeking a friendly, motivated Medical Receptionist to join our growing cardiology team. This role involves a mix of administrative duties and patient-facing tasks, with opportunities to learn practical clinical skills such as ECGs and Holter monitoring.

Full training will be provided for the right candidate, and we value a positive attitude, strong organization, and a genuine interest in patient care.