Cardiology Admin & Patient Concierge

seek.com.au; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development opportunities

Job summary

Central Melbourne Cardiology in Coburg is seeking an experienced Medical Secretary/Receptionist to join our team in a full-time capacity. You will provide administrative and secretarial support to our medical specialists and help ensure the smooth operation of the practice.

The successful candidate will handle patient bookings, enquiries, medical correspondence, and provide friendly, professional service in a fast-paced environment at our Coburg clinic.

Qualifications

• Experience as a Medical Secretary/Receptionist is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Proficiency with standard office applications and basic medical software beneficial.

Responsibilities

• Welcoming patients and managing the patient diary.
• Handling patient enquiries and delivering customer service.
• Preparing medical correspondence and documentation.
• Providing administrative support to the medical team.

Skills

Reception duties

Patient communication

Organisational skills

Medical software

Tools

Office software

Job description

Central Melbourne Cardiology is seeking an experienced Medical Secretary/Receptionist to join our team in our Coburg practice. This full-time role will provide administrative and secretarial support to our medical specialists, ensuring the smooth and efficient running of our practice.

What you'll be doing

Welcoming and greeting patients, scheduling appointments and managing the patient diary

Handling patient enquiries and providing excellent customer service

Preparing and processing medical correspondence and documentation

Providing administrative support to the medical team as required

What we're looking for

Proven experience as a Medical Secretary/Receptionist is desired but not necessary

Excellent communication and interpersonal skills with the ability to liaise with patients, clinician and other staff

Strong administrative and organisational abilities with an eye for detail

Proficient in using medical software systems are desired but not necessary and standard office applications

Ability to work well under pressure and manage competing priorities

A caring and compassionate approach to supporting patients and the medical team

What we offer

At Central Melbourne Cardiology, we are committed to providing a supportive and inclusive work environment. We offer a competitive salary, and opportunities for career development.

About us

Central Melbourne Cardiology is a leading provider of specialist cardiac care in the local community. Our highly skilled team are dedicated to delivering the highest quality of patient-centred care. As an organisation, we are driven by our values of excellence, integrity and compassion.

If you're ready to join our dynamic team, we encourage you to apply now.

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