Cardiff Timber Saw Operator: Precision & Safety

Nhs Trade; Western Australia; Hybrid; AUD 55,000 - 83,000; Part time

Benefits offered by this job

Hybrid work

Salary reviews

Travel opportunities

Career development

Diversity & inclusion

Job summary

Fugro is seeking an IT Support Engineer for Remote Operations & Connectivity to support vessels and APAC operations from Perth. You will work with ROC and global teams on deployments, maintenance and incident response, ensuring stable connectivity and high reliability for remote operations.

The role involves hands-on support, documentation, and collaboration across sites, with travel to client locations as needed and a hybrid work arrangement.

Qualifications

• Tertiary degree in IT, Engineering or related field.
• Strong networking fundamentals (TCP/IP, DNS, DHCP, VPNs, routing, switching, firewalls).
• Experience in L2 IT/OT support in operational or remote sites.
• Exposure to network troubleshooting, log analysis, runbooks and escalation processes.
• Strong communication with technical and non-technical stakeholders.
• Willingness to travel to site for system builds and vessel mobilization.

Responsibilities

• Deliver hands-on L1/L2 IT/OT support for Remote Operations Centre.
• Monitor, troubleshoot and resolve incidents and service requests.
• Act as first-point contact for applications and guidance for Remote Operations Center.
• Perform scheduled maintenance: patches, updates, backups, audits.
• Collaborate with global teams to deploy solutions and improve operations.
• Maintain up-to-date technical documentation and system diagrams.

Skills

Networking basics

VPNs

Remote connectivity

L2 IT/OT support

Incident management

Education

Bachelor’s degree in IT/Engineering

Tools

ClickUp

Google Workspace

Xero

QuickBooks Online

MYOB

Job description

We are seeking an experienced IT Support Engineer – Remote Operations & Connectivity to join our Perth-based team, supporting Fugro’s marine operations across the APAC region.

Working closely with local and international Deployment and ROC teams, you will contribute to the implementation, optimisation, and support of remote operations solutions, including system and network deployments within ROC and Techshop facilities.

Your duties include:

• Deliver hands‑on L1/L2 IT/OT support for Remote Operations Centre, ensuring stable and reliable systems and connectivity
• Monitor, troubleshoot, and resolve incidents/service requests serving as an escalation point for complex issues related to critical remote operations services
• Act as the first‑point contact for applications and technical guidance/recommendations supporting Remote Operations Center and vessel operations
• Perform scheduled maintenance activities, including patching, software updates, endpoint support, account administration, system audits and backup validation
• Assess and enhance remote operations systems and connectivity by identifying performance issues, risks & improvement opportunities, and supporting solutions implementation
• Maintain clear and up‑to‑date technical documentation, including inventory, system diagrams, network schematics and tool inventories
• Collaborate with global teams, vendors, and operational stakeholders to deploy solutions and drive continuous improvement

Who are we

We are Fugro, the world’s leading Geo‑data specialist, focused on collecting and analysing data about the Earth’s surface and the structures built upon it.

The Operational Technology (OT) Services team is part of Fugro’s global IT Infrastructure and Security team. At OT Services we provide IT support to facilitate Fugro’s vessels and field operations, remote operations and processing of Geo‑data collected during those operations.

About You

Your success in securing this role will require:

• Tertiary degree in Information Technology, Engineering or a similar field with relevant knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, routing, switching, and firewalls), exposure to WAN/LAN, satellite (VSAT), and remote connectivity
• Solid experience in L2 IT/OT support and service delivery in operational or remote sites/vessels such as marine, energy, mining, defence, or utilities sectors
• Exposure to network troubleshooting and system monitoring tools, alert triage, log analysis, and adherence to runbooks and escalation processes
• High understanding of endpoint security, identity/access management, incident response, ticket management and operational handover while working in a global support environment
• Strong communication skills in engaging effectively with both technical and non‑technical stakeholders with demonstrated commitment to standards compliance
• Hands‑on approach to work and ability to travel to site to assist with system builds and vessel mobilization when required

Fugro offers

• Ongoing, hybrid work from home arrangement | Flexible start and finish times
• Competitive compensation | Annual salary reviews | Salary continuance insurance
• Culture that supports career development, training and progression
• An inclusive and diverse group of colleagues who happily share knowledge
• Friendly and supportive environment – feel free to be yourself
• Global, industry leading company with diverse portfolio of projects and workscopes
• Progressive company with industry new, cutting edge technology
• Opportunity to travel and work in a wide variety of locations including internationally

How to apply

Please ensure your CV is up to date, with relevant information clear and succinct and follow the application prompts.

Candidates will be asked to provide evidence of Australian working rights to be considered for this position (visa sponsorship is not offered).

Fugro reserves the right to close this advert at any time.

Applications or interest via recruitment agencies will not be accepted at this time.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

EmploymentType: Part-time (approx.20 hours/week), with potential to scale

Key Responsibilities

• Organise, assign, track and monitor tasks through ClickUp
• Monitor team capacity and ensure work is delivered according to client agreements and deadlines
• Maintain organized documentation and filing systems within Google Workspace
• Assist the CEO with operational planning, prioritisation, summaries and internal initiatives
• Track action items and ensure tasks are followed through and completed
• Conduct preliminary quality checks on reconciliations, coding and workpapers
• Monitor scope adherence and flag any out‑of‑scope work
• Assist with tracking aged receivables and other internal operational matters
• Step in and support hands‑on when needed to keep important deadlines on track
• Support the onboarding of new teammates into company tools and workflows

Must‑Have Requirements

• Background in operations, practice management, admin/VA or executive support within an accounting firm
• Strong understanding of Australian bookkeeping fundamentals (GST, BAS, payroll, super, month‑end)
• Hands‑on experience with ClickUp (dashboards, workflows, templates)
• Experience with Xero, QuickBooks Online and/or MYOB
• Systems‑oriented mindset with respect for existing frameworks
• Ability to operate independently without close supervision

Who This Role Suits

This role is ideal for someone within the accounting industry who enjoys operations, structure and execution more than purely technical accounting work, and wants to work closely with a CEO in a growing accounting practice.

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