Caravan Delivery Experience Lead

Australian Red Cross Lifeblood; City Of Kwinana; On-site; AUD 55,000 - 75,000; Full time

Job summary

Snowy River Caravans in Perth is seeking a organised Handover / Delivery Coordinator to manage the delivery process and ensure a professional caravan handover. You will be the main contact for delivery enquiries and keep customers informed from sale to handover.

You will coordinate orders, finalise paperwork, and work with sales and dealership teams to meet handover targets. Caravan towing experience and strong organisation are highly valued.

Qualifications

• 2+ years’ experience in caravan, recreational vehicle or automotive industry.
• Strong customer service and relationship-building skills.
• Excellent organisation and time-management skills.
• Confident managing multiple customers and deadlines.

Responsibilities

• Be the main point of contact for customer delivery enquiries.
• Keep customers updated on the progress of their caravan.
• Coordinate customer orders and delivery requirements.
• Finalise paperwork for dealership and caravan show sales.
• Manage and complete orders through the dealer portal.
• Coordinate and conduct customer handovers.
• Ensure handovers are completed accurately and on time.
• Work closely with sales and dealership teams to achieve handover targets.

Skills

Customer service

Relationship-building

Organisation

Time management

Communication

Caravan towing

Proactive

Independent work

Job description

Snowy River Caravans in Perth is seeking a organised Handover / Delivery Coordinator to manage the delivery process and ensure a professional caravan handover. You will be the main contact for delivery enquiries and keep customers informed from sale to handover.

You will coordinate orders, finalise paperwork, and work with sales and dealership teams to meet handover targets. Caravan towing experience and strong organisation are highly valued.