Car Rental Sales & Service Officer (Casual)

Europcar; Australia; Remote; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Competitive hourly rate

Casual loading

Uncapped incentives

Ongoing training

Job summary

Europcar Mobility Group in Maroochydore is seeking a casual Sales & Customer Service Officer to greet customers, process rentals and upsell products. Join a global brand with ongoing training and uncapped incentives. A customer-first mindset and strong communication are essential; flexible weekends/public holidays required.

Enjoy a competitive hourly rate plus casual loading, plus career development opportunities and employee discounts.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address inquiries and concerns with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods for damages.
• Maintain knowledge of current promotions and products to assist sales.
• Build strong customer relationships for repeat business.

Skills

Sales experience

Customer service

Retail experience

Communication skills

Team player

Tools

POS software

CRM systems

Job description

Europcar Mobility Group in Maroochydore is seeking a casual Sales & Customer Service Officer to greet customers, process rentals and upsell products. Join a global brand with ongoing training and uncapped incentives. A customer-first mindset and strong communication are essential; flexible weekends/public holidays required.

Enjoy a competitive hourly rate plus casual loading, plus career development opportunities and employee discounts.