Car Park Experience Associate (Casual) – Sydney & Melbourne

DIVVY Parking PL; Melbourne; On-site; AUD 32,000 - 44,000; Full time

Job summary

DIVVY Parking PL in Melbourne and Sydney is seeking a reliable Car Park Assistant (Casual) to support on-site presentation, maintenance and customer service across multiple car parks. The role involves handling payments, signage, event parking coordination and daily operations to ensure smooth, positive customer experiences.

The ideal candidate is flexible, maintains high presentation standards, and can travel between sites with early-morning availability.

Qualifications

• Strong communication and interpersonal skills.
• Flexibility to work across multiple car park sites.
• Willingness to travel between locations and work early mornings.

Responsibilities

• Visit DIVVY Parking car parks and run through the checklist of presentation and maintenance items.
• Play a leading role in the growth and management of our client's car parks in Sydney & Melbourne.
• Monitor, analyse and report on the performance of our customer experience at DIVVY car parks via customer surveying, collecting client feedback and monitoring the flow of traffic at car parks.
• Taking pride and ownership of all tasks being attended to.
• Reporting incidents and events accurately.
• Assist with minor troubleshooting of equipment where appropriate, in line with training.
• Escalate complex matters to the relevant support teams where required.
• Assist with coordination of parking during events and peak trading periods.
• Ensure smooth operations and positive customer experience during high-volume periods with support of traffic flow management and reservations.
• Install temporary signage and assist with minor facility enhancements.
• Taking payments at boom gates when required.

Skills

Strong communication

Education

High school certificate or equivalent

Job description

DIVVY Parking PL in Melbourne and Sydney is seeking a reliable Car Park Assistant (Casual) to support on-site presentation, maintenance and customer service across multiple car parks. The role involves handling payments, signage, event parking coordination and daily operations to ensure smooth, positive customer experiences.

The ideal candidate is flexible, maintains high presentation standards, and can travel between sites with early-morning availability.