Canberra IELTS Operations Assistant - Casual

IDP Education Pty Ltd.; Canberra; Hybrid; AUD 39,000 - 56,000; Full time

Job summary

IDP Education Ltd. in Canberra is seeking an IELTS Operations Assistant to support the Test Centre, ensuring compliance with IELTS rules and a high standard of customer service.

This casual role offers 1 or 2 shifts per week, with remuneration of 34.44 AUD per hour. You will handle pre-test, test day and post-test activities, coordinate with team members, and help maintain accurate records.

Qualifications

• Excellent verbal and written communications skills.
• Strong problem-solving and decision-making.
• Ability to work independently and effectively within a team.
• Customer and quality-focused with strong attention to detail.
• Strong organisational and time management skills with the ability to plan, organise, prioritise and execute multiple tasks.

Responsibilities

• Customer service: ensure customers have an outstanding experience before, during and after the test.
• Operations management: manage test day activities and registrations, and update schedules.
• Quality and compliance: ensure activities meet IELTS standards and maintain data security.

Skills

Verbal and written communication

Problem-solving

Teamwork

Attention to detail

Time management

Tools

MS Office

Microsoft Teams

Job description

IDP Education Ltd. in Canberra is seeking an IELTS Operations Assistant to support the Test Centre, ensuring compliance with IELTS rules and a high standard of customer service.

This casual role offers 1 or 2 shifts per week, with remuneration of 34.44 AUD per hour. You will handle pre-test, test day and post-test activities, coordinate with team members, and help maintain accurate records.