Campus Facilities Coordinator — Maintenance & Service

Murdoch University; Perth; On-site; AUD 75,000 - 92,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging options

Employee Assistance Program

On-campus services

Job summary

Murdoch University is seeking a Facilities Services Officer to provide frontline customer service and administrative support across Campus Development and Facilities Maintenance. Based at the service centre, you will coordinate maintenance requests and contractor activities across multiple campus areas.

The role requires a Certificate IV in Facilities Management or equivalent, strong Microsoft Office skills, and excellent communication and time management.

Qualifications

• Completion of a Certificate IV qualification with relevant Facilities Management work experience, or an equivalent combination of relevant work experience and education/training.
• Demonstrated proficiency in Microsoft Office applications and database-style software to convey information and maintain accurate records.
• Ability to be self-organised and manage time effectively, including prioritising workloads to meet deadlines and competing records.
• Highly effective communication, customer service and interpersonal skills, with demonstrated ability to interact constructively and collaboratively with the University community.
• Proven ability to enter data accurately and produce basic reports for management use in measuring performance against service KPIs.
• Demonstrated ability to use initiative, take responsibility for tasks and solve problems effectively.
• Ability to work effectively and autonomously in a small, busy team environment.

Responsibilities

• The Facilities Services Officer provides frontline customer service and administrative support for Campus Development and Facilities Maintenance.
• The role coordinates maintenance requests, service enquiries and contractor activities across areas including facilities, security, parking, grounds, cleaning and logistics.
• The position also supports contractor compliance processes, inductions, permits and work order administration across all campuses.

Skills

Customer service

Time management

Interpersonal skills

Communication

Attention to detail

Education

Certificate IV qualification in Facilities Management

Tools

Microsoft Office

Job description

Murdoch University is seeking a Facilities Services Officer to provide frontline customer service and administrative support across Campus Development and Facilities Maintenance. Based at the service centre, you will coordinate maintenance requests and contractor activities across multiple campus areas.

The role requires a Certificate IV in Facilities Management or equivalent, strong Microsoft Office skills, and excellent communication and time management.