Campus Concierge: Welcoming Host & Operations Support

Icms; Sydney; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible work schedule

Vibrant campus environment

Supportive team

Job summary

ICMS, International College of Management, Sydney, is seeking a Campus Concierge to be the face of campus operations. You will welcome visitors, students and staff, assist with accommodation services, and handle day-to-day administrative tasks across Manly and Sydney CBD campuses.

Responsibilities include opening/closing duties, security walks, sign-ins, and supporting departments as needed. Fire warden and First Aider duties may apply, with training provided.

Qualifications

• Experience in guest services or hospitality management is valued.
• Strong administrative skills and professional presentation.
• Proactive, initiative-driven with problem-solving ability.
• IT proficiency including Office 365 and booking systems; training provided.

Responsibilities

• Create a welcoming and professional environment for campus visitors, students, and staff.
• Open and close campus and conduct security walks.
• Assist with accommodation services including check-ins/outs and student inquiries.
• Manage guest and contractor sign-ins and provide assistance as needed.
• Handle administrative tasks such as updating reservations, creating access cards, and maintaining records.
• Support other departments with administrative tasks as required.
• Conduct room inspections and prepare for new terms.
• Ensure under-18s comply with regulations and provide guidance.
• Act as Emergency Responder, including Fire Warden and First Aider duties.

Skills

Hospitality experience

Administrative skills

IT skills (Office 365)

Tools

RMS Booking System

Job description

ICMS, International College of Management, Sydney, is seeking a Campus Concierge to be the face of campus operations. You will welcome visitors, students and staff, assist with accommodation services, and handle day-to-day administrative tasks across Manly and Sydney CBD campuses.

Responsibilities include opening/closing duties, security walks, sign-ins, and supporting departments as needed. Fire warden and First Aider duties may apply, with training provided.