Night Concierge

Food and Wine; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Discounts and perks

Job summary

Restaurant Associates is seeking a Night Concierge for its corporate functions and events center based in Kirribilli, Sydney. You will be the primary after-hours contact for clients and visitors, ensuring a professional and welcoming experience while supporting overnight site operations.

The role requires previous concierge/hospitality experience, willingness to work overnights, strong communication skills, and the ability to work independently with minimal supervision.

Qualifications

• Experience in concierge, reception, front-of-house, hospitality or similar client-facing role.
• Availability to work overnight shifts, including weekends and public holidays as required (penalties apply).
• Strong communication with clients, delegates and colleagues.
• Ability to work independently, manage competing priorities and make sound decisions with minimal supervision.
• Strong problem-solving skills and the ability to remain calm under pressure.

Responsibilities

• Communicate clearly and professionally with customers and colleagues; follow routine instructions and complete basic administrative tasks.
• Deliver friendly, professional customer service, responding promptly to requests and escalating issues as needed.
• Perform light manual handling tasks (e.g. room set-ups, moving furniture) in line with safety guidelines.
• Maintain clean, safe, and well-presented front-of-house areas.
• Support daily operations including security liaison, delivery coordination, event assistance, and ensuring facilities are prepared for the next day.

Skills

Communication

Hospitality

Customer service

Problem solving

Tools

Microsoft Outlook

Microsoft Office

Job description

Job Description

We are seeking a Night Concierge for our corporate functions and events center based in Kirribilli, Sydney! As a Night Concierge, you will be the primary after-hours point of contact for clients and visitors, ensuring a professional and welcoming experience while supporting the smooth operation of the site overnight.

• Communicate clearly and professionally with customers and colleagues; able to follow routine instructions and complete basic administrative tasks
• Deliver friendly, professional customer service, responding promptly to requests and appropriately managing or escalating any issues
• Perform light manual handling tasks (e.g. room set-ups, moving furniture) in line with workplace safety guidelines
• Maintain clean, safe, and well-presented front‑of‑house areas at all times
• Support daily operations including security liaison, delivery coordination, event assistance, and ensuring facilities are prepared for the next day

About the Employer

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

About the Candidate

• Previous experience in a concierge, reception, front‑of‑house, hospitality, customer service, or similar client‑facing role
• Availability to work overnight shifts, including weekends and public holidays as required (penalties apply)
• Strong communication with clients, delegates, and colleagues
• Ability to work independently, manage competing priorities and make sound decisions with minimal supervision
• Strong problem‑solving skills and the ability to remain calm under pressure
• Basic computer literacy, including Microsoft Outlook and Microsoft Office applications

Work Environment

• Paid parental leave
• Multiple salary packaging options to make your dollar go further
• Easy access to 100+ Retail discounts
• Opportunity to learn new skills this day to different internal roles
• Above award wages
• A chance eat to join an ecologically and socially forward operation