Cairns Casual: Customer & Operations Rep

Avis Budget Group; Cairns Regional; On-site; AUD 42,000 - 45,000; Part time

Benefits offered by this job

Free staff parking

Wellbeing program

Discounts on purchases and services

Employee discounts on car rentals

Mental Health Support (EAP)

Comprehensive training

Job summary

Avis Budget Group is hiring for a Customer & Operations Representative in Cairns, QLD. This casual position requires 3-4 days per week and offers a friendly, supportive culture within a global company.

You will greet customers, process rentals and bookings, ensure vehicle cleanliness, and check for pre-existing damage. Training is provided and there are employee discounts and growth opportunities.

Qualifications

• A full and valid Australian driver's licence.
• Availability to work on a rotating roster across 3-4 days per week.
• Experience in customer service, retail, hospitality, or sales is a plus.
• Ability to work in a fast-paced environment while delivering exceptional service.
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Interact with our customers face to face, promoting the Avis Budget Group brand.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of our vehicles according to company standards.
• Inspecting vehicles for any damages that occurred during the previous rentals.

Skills

Customer service

Retail

Hospitality

Sales

Driver's license

Computer systems

Tools

Booking systems

Job description

Avis Budget Group is hiring for a Customer & Operations Representative in Cairns, QLD. This casual position requires 3-4 days per week and offers a friendly, supportive culture within a global company.

You will greet customers, process rentals and bookings, ensure vehicle cleanliness, and check for pre-existing damage. Training is provided and there are employee discounts and growth opportunities.