Café Operations Lead — Team Builder & Guest Champion

Belgravia Health and Leisure Group Pty Ltd; Newcastle; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Ninja Parc in Newcastle, NSW is seeking a Café Coordinator to oversee daily café operations, deliver exceptional service and uphold food safety standards. You will lead, train and develop the café crew while managing stock, costs and performance against targets.

You are a confident hospitality leader with strong people-skills, rostering experience and a can‑do mindset. The role requires hands-on leadership, excellent communication and a commitment to safety and guest satisfaction.

Qualifications

• First Aid and CPR
• Working with Children Check
• National Police Check
• Food Safety Supervisor certificate

Responsibilities

• Oversee daily café operations and service delivery
• Lead, train and motivate café crew to maintain high performance and morale
• Ensure compliance with food safety, hygiene and WHS requirements
• Manage rosters, labour costs and staffing levels
• Oversee stock ordering, inventory control and supplier relationships
• Monitor sales, costs and profitability against budget
• Maintain consistent food quality, presentation and menu execution
• Ensure accurate cash handling, reporting and administration
• Coordinate café operations with venue activities, parties and events
• Champion company values and create a positive team culture

Job description

Ninja Parc in Newcastle, NSW is seeking a Café Coordinator to oversee daily café operations, deliver exceptional service and uphold food safety standards. You will lead, train and develop the café crew while managing stock, costs and performance against targets.

You are a confident hospitality leader with strong people-skills, rostering experience and a can‑do mindset. The role requires hands-on leadership, excellent communication and a commitment to safety and guest satisfaction.