Cafe Manager

JRM Hospitality; Sydney; On-site; AUD 80,000 - 95,000; Full time

Benefits offered by this job

Mon - Fri roster

Daytime hours only

No late nights or weekends

Job summary

JRM Hospitality in Sydney CBD is seeking an experienced Cafe Manager to lead a premier cafe operation within a corporate site. You will drive a premium hospitality experience, mentor a front‑of‑house team and partner with culinary peers to deliver exceptional daily service.

The role offers a Monday to Friday daytime roster with no late nights or weekends, a salary up to $95k plus super, and a supportive environment during a major new venue opening project in the CBD.

Qualifications

• Previous experience as a Cafe Manager within a premium cafe environment.
• Strong leadership skills and the ability to motivate and develop a team.
• Passion for hospitality, coffee and customer service.
• Professional presentation and communication skills.
• Hands-on leadership style and the ability to lead from the floor.

Responsibilities

• Lead, mentor and develop a team of front‑of‑house professionals.
• Drive customer engagement and create memorable daily experiences.
• Maintain exceptional service standards and venue presentation.
• Build a positive team culture focused on hospitality and guest satisfaction.
• Collaborate with culinary team on product offerings and activations.
• Manage daily operations including ordering, stock control and service delivery.
• Support coffee operations and ensure quality standards are met.
• Identify opportunities to improve customer experience and venue performance.

Skills

Cafe management

Leadership

Customer service

Hospitality

Coffee

Job description

Cafe Manager | Corporate Site | Full Time | Salary to $95k | Mon - Fri

An exciting opportunity has become available for an experienced Cafe Manager to join a premium workplace hospitality environment in Sydney CBD. Following a significant multi-million-dollar redevelopment, this business is redefining what corporate hospitality looks like, creating a vibrant, modern and engaging cafe experience for thousands of professionals each day.

This is not your typical corporate cafe, the successful candidate will play a key role in creating a welcoming, energetic and customer-focused environment, leading a passionate team while delivering a premium hospitality experience that rivals some of Sydney's best cafes.

The Opportunity

Initially based within an established CBD operation, you will play a pivotal role in the transition to a brand-new flagship venue opening later this year. The new space will feature contemporary food concepts, specialty coffee, grab-and-go retail, wellness-focused offerings, event activations and a highly engaged customer base. This is an opportunity to be involved in an exciting growth phase while enjoying genuine work-life balance.

What You'll Be Doing

• Leading, mentoring and developing a team of front-of-house professionals
• Driving customer engagement and creating memorable daily experiences
• Maintaining exceptional service standards and presentation throughout the venue
• Building a positive team culture focused on hospitality and guest satisfaction
• Working closely with the culinary team on product offerings and activations
• Managing daily operations including ordering, stock control and service delivery
• Supporting coffee operations and ensuring quality standards are consistently met
• Identifying opportunities to improve customer experience and venue performance

About You

• Previous experience as a Cafe Manager within a premium cafe environment
• Energetic, engaging and confident personality with a genuine sense of warmth and care
• Strong leadership skills with the ability to motivate and develop teams
• Passion for hospitality, coffee and customer service
• Professional presentation and communication skills
• Hands-on leadership style and willingness to lead from the floor
• Ability to thrive in a fast-paced environment while maintaining attention to detail
• Experience within high-volume cafes, specialty coffee venues or premium hospitality operations will be highly regarded

What's On Offer

• Monday to Friday roster
• Daytime hours only
• No late nights or weekends
• Salary package up to $95k + super
• Multi-million-dollar new venue opening project
• Strong support structure and career development opportunities
• Christmas shutdown period each year
• Sydney CBD location

If you're looking for a role that combines premium hospitality, team leadership and lifestyle, we'd love to hear from you.