Cafe Manager

Sourdough Kitchen; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive remuneration

Sales bonus program

Professional development

Career progression

Ongoing training

Staff discounts

Artisanal bakery culture

Job summary

Sourdough Kitchen is seeking an experienced Retail Bakery Manager to lead our Seddon, VIC bakery operations. This full-time role oversees daily duties, staff performance, and customer satisfaction to establish the brand as a destination for artisanal baked goods.

You will manage stock, budgets, and sales strategies while ensuring health, safety and hygiene standards across the bakery. A strong leader with passion for quality is essential.

Qualifications

• Experience as Cafe Manager or supervisor in a retail/food production environment.
• Knowledge of bakery operations, production processes, and quality standards.
• Strong leadership and ability to develop team members.
• Budgeting, cost control and achieving sales targets.
• Health, safety and food hygiene knowledge; Certificate in Food Safety advantageous.
• Customer service orientation and ability to build relationships.
• Multitasking in a busy environment and organisational skills.
• Financial literacy and cash handling experience.

Responsibilities

• Oversee daily bakery front-of-house duties.
• Lead, train, supervise and motivate the bakery team for quality and service.
• Manage stock levels, ordering, and waste to improve profitability.
• Monitor sales and implement strategies to reach targets.
• Ensure health and hygiene regulations are followed with proper food handling.
• Foster a positive work environment and team development.
• Manage customer relationships and address feedback professionally.
• Handle cash, process transactions and keep accurate records.
• Execute opening and closing procedures and secure premises.

Skills

Bakery operations

Leadership

Budget management

Food safety

Customer service

Cash handling

POS systems

Staff training

Education

Certificate in Food Safety

Tools

POS systems

Job description

About the role

Sourdough Kitchen is seeking an experienced Retail Bakery Manager to lead our bakery operations at our Seddon, VIC location. This is a full-time position that offers the opportunity to manage a dynamic retail bakery environment, overseeing daily operations, staff performance, and customer satisfaction. As Cafe Manager, you will be responsible for driving business success whilst maintaining the highest standards of customer service. This role is instrumental in establishing Sourdough Kitchen as a leading destination for artisanal baked goods in the local community.

Key responsibilities

• Overseeing all daily bakery front of house duties.
• Leading, training, supervising and motivating the bakery team to ensure consistent product quality and excellent customer service
• Managing stock levels, ordering supplies and managing waste to optimise profitability and minimise costs
• Monitoring sales performance and implementing strategies to achieve targets and increase revenue
• Ensuring compliance with health, safety and hygiene regulations, including maintaining proper food handling standards
• Creating a positive work environment and fostering team cohesion and staff development opportunities
• Managing customer relationships and addressing any customer concerns or feedback professionally
• Handling cash management, processing transactions and maintaining accurate financial records
• Opening and closing procedures, including securing premises and equipment

What we're looking for

• Proven experience as a Cafe Manager or similar supervisory role within a retail or food production environment
• Strong knowledge of bakery operations, including production processes, and product quality standards
• Excellent leadership skills with the ability to motivate and develop team members
• Demonstrated ability to manage budgets, control costs and achieve sales targets
• Knowledge of health, safety and food hygiene regulations (Certificate in Food Safety is advantageous)
• Strong customer service orientation and ability to build positive customer relationships
• Excellent organisational and time management skills with the ability to multitask in a busy environment
• Financial literacy, including experience with point-of-sale systems and cash handling
• Passion for quality baked goods and understanding of artisanal baking practices
• Communication and problem-solving skills with the ability to work collaboratively with team members and management
• Current Working with Children Check (if applicable) is preferred

What we offer

Sourdough Kitchen is committed to creating a supportive and rewarding workplace for our team. We offer competitive remuneration packages,taget sales bonus, opportunities for professional development and career progression within a growing business. You will receive ongoing training and support to enhance your bakery management skills and industry knowledge. We foster a collaborative team environment where your contributions are valued and recognised. Additional benefits include staff discounts on our products and a workplace that celebrates the craft of artisanal baking.

About us

Sourdough Kitchen is a dedicated artisanal bakery committed to producing high-quality, authentic sourdough bread and baked goods using traditional techniques and premium ingredients. Our mission is to provide our local community in Seddon with exceptional baked products whilst creating an inviting and welcoming retail environment. We pride ourselves on our craftsmanship, attention to detail, and passionate team. We believe in supporting local suppliers, sustaining traditional baking methods, and building strong connections with our customers. Sourdough Kitchen is more than a bakery - it is a destination for those who appreciate quality and authenticity in every bite.