Store Manager – Café & Bakery | South Yarra

LAURENT; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Job summary

Laurent Bakery in Melbourne's South Yarra is seeking a Store Manager to lead daily café operations, create a welcoming customer experience and coach a vibrant team on the shop floor. You will own service flow, drive sales, manage labour, stock and wastage while ensuring high standards of presentation, food safety and safety procedures.

The role is hands-on with strong floor presence, requiring availability for opening/closing shifts, weekends, and some public holidays.

Qualifications

• Experience as a Store Manager, Café Manager, Venue Manager or Hospitality Manager in a busy café, bakery, food retail or similar hospitality environment.
• A hands-on leadership style, with the ability to coach, motivate and develop a team.
• Experience achieving sales targets and managing labour costs, rosters, stock and wastage.
• A strong customer service focus and a calm, practical approach during busy service periods.
• Clear communication, sound organisational skills and a passion for hospitality.
• Availability for opening and closing shifts, weekends and some public holidays.

Responsibilities

• Lead daily café operations, creating a welcoming customer experience.
• Coach team members and drive service standards.
• Manage sales, labour, stock and wastage to meet targets and budgets.
• Plan rosters and manage labour costs in line with budgets and trading requirements.
• Oversee stock ordering, availability and wastage to maintain quality and control costs.
• Resolve customer concerns professionally and use feedback to improve their experience.
• Maintain store presentation, cleanliness, food safety and workplace safety standards.
• Support opening and closing teams to ensure consistent operations throughout the day.

Skills

People leadership

Sales targets

Labour management

Customer service

Communication

Job description

Store Manager – Café & Bakery | South Yarra

Competitive salary + superannuation

Lead the team at Laurent Bakery’s flagship South Yarra café. Bring your hands-on leadership, commercial focus and passion for hospitality to an established Melbourne brand with opportunities to grow.

If you enjoy leading busy service periods, developing people and taking ownership of store performance, we’d love to hear from you.

Why Join Laurent?

• Lead our flagship location: Take ownership of a busy South Yarra café with an established customer base.
• Build your career: Develop your leadership capability, with opportunities to progress towards Area Manager roles.
• Supportive leadership: Work with a leadership team that supports you in delivering store results.
• Established Melbourne brand: Join a French-inspired bakery business with over 30 years of history.

The Role

As Store Manager, you’ll lead daily café operations, creating a welcoming customer experience while ensuring your team delivers efficient, consistent service.

This is a hands-on position with a strong presence on the floor. You’ll coach team members, manage service flow and take responsibility for sales, labour, stock and wastage.

Key Responsibilities

• Lead from the floor during busy service periods, coordinating the team to deliver efficient service.
• Train, coach and motivate team members to maintain high service standards.
• Drive sales and achieve store KPIs through product knowledge, upselling and customer engagement.
• Plan rosters and manage labour costs in line with budgets and trading requirements.
• Oversee stock ordering, availability and wastage to maintain quality and control costs.
• Resolve customer concerns professionally and use feedback to improve their experience.
• Maintain store presentation, cleanliness, food safety and workplace safety standards.
• Support opening and closing teams to ensure consistent operations throughout the day.

What You Bring

• Experience as a Store Manager, Café Manager, Venue Manager or Hospitality Manager in a busy café, bakery, food retail or similar hospitality environment.
• A hands-on leadership style, with the ability to coach, motivate and develop a team.
• Experience achieving sales targets and managing labour costs, rosters, stock and wastage.
• A strong customer service focus and a calm, practical approach during busy service periods.
• Clear communication, sound organisational skills and a passion for hospitality.
• Availability for opening and closing shifts, weekends and some public holidays.

About Laurent Bakery

Laurent Bakery has been part of Melbourne’s café culture for over 30 years. Inspired by French baking traditions, we’re known for our artisan breads, handcrafted cakes and pastries, sandwiches and quality coffee.

Our South Yarra flagship brings these products together with warm service and a busy café atmosphere.