Bakery Cafe Manager

Sourdough Kitchen; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts on products

Career progression opportunities

Ongoing training and support

Collaborative team environment

Job summary

Sourdough Kitchen is seeking an experienced Retail Bakery Manager to lead our Seddon, VIC location. This full-time role involves overseeing daily bakery operations, staff performance, and customer satisfaction to establish the bakery as a premier artisanal destination.

You will manage production scheduling, inventory, and food safety, while driving sales and maintaining high standards of quality and service. A supportive team environment and opportunities for professional growth are offered.

Qualifications

• Proven experience as a Bakery Manager or similar supervisory role.
• Strong knowledge of bakery operations, production processes and product quality.
• Demonstrated ability to lead, train and motivate staff.
• Experience managing budgets, costs and achieving sales targets.
• Knowledge of health and safety regulations in food handling.

Responsibilities

• Oversee daily bakery operations including production scheduling, inventory and food safety compliance.
• Lead, train and motivate bakery team to ensure quality and customer service.
• Manage stock levels, ordering, and waste to optimise profitability.
• Monitor sales performance and implement revenue strategies.
• Ensure health, safety and hygiene regulations are followed.
• Foster a positive work environment and staff development.
• Manage customer relationships and respond to feedback.
• Handle cash management and financial records.
• Contribute to product development and menu planning.
• Execute opening and closing procedures securely.

Skills

Bakery management

Leadership

Budgeting

Sales targets

Food safety

Customer service

Team development

POS cash handling

Menu planning

Opening/closing procedures

Education

Food safety certification (advantageous)

Tools

POS systems

Job description

Sourdough Kitchen is seeking an experienced Retail Bakery Manager to lead our bakery operations at our Seddon, VIC location. This is a full-time position that offers the opportunity to manage a dynamic retail bakery environment, overseeing daily operations, staff performance, and customer satisfaction. As Retail Bakery Manager, you will be responsible for driving business success whilst maintaining the highest standards of product quality and customer service. This role is instrumental in establishing Sourdough Kitchen as a leading destination for artisanal baked goods in the local community.

Key responsibilities

• Overseeing all daily bakery operations, including production scheduling, inventory management, and food safety compliance
• Leading, training, supervising and motivating the bakery team to ensure consistent product quality and excellent customer service
• Managing stock levels, ordering supplies and managing waste to optimise profitability and minimise costs
• Monitoring sales performance and implementing strategies to achieve targets and increase revenue
• Ensuring compliance with health, safety and hygiene regulations, including maintaining proper food handling standards
• Creating a positive work environment and fostering team cohesion and staff development opportunities
• Managing customer relationships and addressing any customer concerns or feedback professionally
• Handling cash management, processing transactions and maintaining accurate financial records
• Participating in product development and menu planning to maintain a competitive product offering
• Opening and closing procedures, including securing premises and equipment

What we're looking for

• Proven experience as a Bakery Manager or similar supervisory role within a retail or food production environment
• Strong knowledge of bakery operations, including production processes, ingredient handling, and product quality standards
• Excellent leadership skills with the ability to motivate and develop team members
• Demonstrated ability to manage budgets, control costs and achieve sales targets
• Knowledge of health, safety and food hygiene regulations (Certificate in Food Safety is advantageous)
• Strong customer service orientation and ability to build positive customer relationships
• Excellent organisational and time management skills with the ability to multitask in a busy environment
• Financial literacy, including experience with point-of-sale systems and cash handling
• Passion for quality baked goods and understanding of artisanal baking practices
• Communication and problem-solving skills with the ability to work collaboratively with team members and management
• Current Working with Children Check (if applicable) is preferred

What we offer

• competitive remuneration packages,taget sales bonus, opportunities for professional development and career progression within a growing business.
• You will receive ongoing training and support to enhance your bakery management skills and industry knowledge.
• We foster a collaborative team environment where your contributions are valued and recognised.
• Additional benefits include staff discounts on our products and a workplace that celebrates the craft of artisanal baking.

About us

Sourdough Kitchen is a dedicated artisanal bakery committed to producing high-quality, authentic sourdough bread and baked goods using traditional techniques and premium ingredients. Our mission is to provide our local community in Seddon with exceptional baked products whilst creating an inviting and welcoming retail environment. We pride ourselves on our craftsmanship, attention to detail, and passionate team. We believe in supporting local suppliers, sustaining traditional baking methods, and building strong connections with our customers. Sourdough Kitchen is more than a bakery—it is a destination for those who appreciate quality and authenticity in every bite.