Cafe Manager

Maker Coffee; City of Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Free coffee

Discounted bags

Free staff meals

Quarterly Manager Days

Monthly 1:1s

Weekend day off

Leadership structure

Job summary

MAKER is seeking a Venue Manager to lead and develop a team across our Richmond and inner-M Melbourne venues. You’ll drive exceptional guest experiences, uphold coffee standards, and partner with our roasting and leadership teams to elevate operations.

Candidates should have a hospitality background with leadership experience, at least 2 years in management, and strong communication. This role offers growth, stability, and a clear in-store leadership structure within a growing specialty coffee

Qualifications

• Have a hospitality background with leadership experience or are ready to step into a more senior role.
• Minimum 2 years of hospitality management experience required.
• Are looking for a long-term role in a friendly and professional team.
• Intermediate barista skills required to maintain specialty coffee standards and support team development.
• Are passionate about both coffee and customer experience.
• Bring energy, initiative, and excellent communication skills.
• Are reliable, well presented, and confident leading by example.
• Care about team culture, standards, and helping others grow.

Responsibilities

• Running daily shifts, leading from the front and supporting smooth day-to-day venue operations.
• Maintaining opening and closing procedures.
• Overseeing cleaning systems and general venue organisation.
• Ordering stock and maintaining inventory standards.
• Managing rostering and staffing hour requirements.
• Completing bank deposits and basic cash management.
• Budget awareness and understanding of fundamental costs vs revenue ratios required to achieve success in the role.
• Training, motivating, developing, and supporting staff.
• Building and maintaining strong coffee knowledge across the venue.
• Working alongside the MAKER roasting and leadership teams.
• Identifying opportunities for improvement and innovation.

Skills

Leadership

Staff training

Communication

Barista skills

Customer service

Job description

Lead, grow, and work alongside coffee professionals

MAKER is seeking a Venue Manager and we're excited to find our next incredible leader.

Founded in 2015, MAKER roasts and brews good, honest coffee in the heart of Richmond, with additional venues in South Yarra, Melbourne CBD, and Prahran. Through a commitment to high quality specialty coffee and warm, approachable service, MAKER has become a respected part of Melbourne's specialty coffee community.

We are a growing and expanding business with more opportunities on the way. At MAKER, we foster an environment focused on growth, where people are supported to build their skills, take on responsibility, and progress within the business over time.

We are also proud of our supportive, solutions-focused culture. We value teamwork, open communication, and proactive problem solving, and we aim to create an environment where leaders feel backed by clear structures and a collaborative team around them.

This is a leadership opportunity in an inclusive and professional environment where you will:

• Lead and support a team
• Be supported in your growth
• Work alongside experienced professionals
• Join a business that values quality, collaboration, long-term development and problem solving
• Be part of an expanding company with future opportunities ahead

Venue Managers

Lead, grow, and work alongside coffee professionals

MAKER is seeking a Venue Manager and we're excited to find our next incredible leader.

Founded in 2015, MAKER roasts and brews good, honest coffee in the heart of Richmond, with additional venues in South Yarra, Melbourne CBD, and Prahran. Through a commitment to high quality specialty coffee and warm, approachable service, MAKER has become a respected part of Melbourne's specialty coffee community.

We are a growing and expanding business with more opportunities on the way. At MAKER, we foster an environment focused on growth, where people are supported to build their skills, take on responsibility, and progress within the business over time.

We are also proud of our supportive, solutions-focused culture. We value teamwork, open communication, and proactive problem solving, and we aim to create an environment where leaders feel backed by clear structures and a collaborative team around them.

Why join MAKER?

This is a leadership opportunity in an inclusive and professional environment where you will:

• Lead and support a team
• Be supported in your growth
• Work alongside experienced professionals
• Join a business that values quality, collaboration, long-term development and problem solving
• Be part of an expanding company with future opportunities ahead

About the roles

These roles are ideal for hospitality professionals who are passionate about coffee, committed to high standards, and motivated to create excellent customer experiences while helping lead strong teams.

Full-time positions, 38 hours per week

The role, responsibilities and ownership will include:

• Running daily shifts, leading from the front and supporting smooth day-to-day venue operations
• Maintaining opening and closing procedures
• Overseeing cleaning systems and general venue organisation
• Ordering stock and maintaining inventory standards
• Managing rostering and staffing hour requirements
• Completing bank deposits and basic cash management
• Budget awareness and understanding of fundamental costs vs revenue ratios required to achieve success in the role
• Training, motivating, developing, and supporting staff
• Building and maintaining strong coffee knowledge across the venue
• Working alongside the MAKER roasting and leadership teams
• Identifying opportunities for improvement and innovation

About you

We would love to hear from you if you:

• Have a hospitality background with leadership experience or are ready to step into a more senior role
• Minimum 2 years of hospitality management experience required
• Are looking for a long-term role in a friendly and professional team
• Intermediate barista skills required to maintain specialty coffee standards and support team development
• Are passionate about both coffee and customer experience
• Bring energy, initiative, and excellent communication skills
• Are reliable, well presented, and confident leading by example
• Care about team culture, standards, and helping others grow

What we offer

We offer a positive, flexible, and professional workplace built on our love of coffee and hospitality, along with great team benefits:

• Free coffee across MAKER and BAKER of THINGS, while not on shift
• Discounted retail coffee bags
• Free staff meals during your shift
• Quarterly Manager Days, where we take managers off bar and invest in developing higher-level leadership and operational skills
• Monthly one-on-ones focused on skill development and feedback
• At least one weekend day off each week, either Friday/Saturday or Sunday/Monday
• A clear in-store leadership structure designed to support the team and lighten the load on individuals

These are exciting opportunities for people ready to take the next step in their career with a growing specialty coffee brand.