Café Launch Manager — Lead a Brand-New Café

RGIT Australia; Gladstone Regional; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary plus profit share

Autonomy to lead your café

Initial training in Brisbane

Support from a major café brand

Job summary

The Coffee Club is preparing to open a brand new café in Gladstone, and we’re seeking an exceptional hospitality leader to guide the journey from day one. You’ll recruit, develop your own team and shape the café culture with autonomy and support from the Brisbane-based office.

As Café Manager, you’ll drive onboarding, training and a customer-focused culture, then lead all aspects of the business after opening, including operations, guest experience and commercial performance, building

Qualifications

• Experience as a Café Manager, Restaurant Manager or Hospitality Manager is preferred.
• Proven ability to lead teams in fast-paced hospitality environments.
• Experience managing labour, stock, costs and financial performance.
• Strong operational knowledge across food, beverage and customer service.
• Excellent communication and people leadership skills.
• Passion for hospitality, people and community connection.
• Ability to drive customer growth through local engagement initiatives.
• Hands-on, positive and energetic leadership style.
• Food Safety Supervisor certification (or willingness to obtain).

Responsibilities

• Lead the café's operations, team, customer experience and commercial performance.
• Prepare the café for grand opening by recruiting and building a high-performing team.
• Lead onboarding and training.
• Create a positive, customer-focused culture and community connections.
• Oversee long-term foundations for success and launch activities.
• Post-opening, manage all aspects of business including operations and engagement.

Skills

Cafe Manager experience

Hospitality leadership

Labour cost management

Financial performance

Customer service excellence

Communication skills

Community engagement

People leadership

Food Safety certification

Team building

Job description

The Coffee Club is preparing to open a brand new café in Gladstone, and we’re seeking an exceptional hospitality leader to guide the journey from day one. You’ll recruit, develop your own team and shape the café culture with autonomy and support from the Brisbane-based office.

As Café Manager, you’ll drive onboarding, training and a customer-focused culture, then lead all aspects of the business after opening, including operations, guest experience and commercial performance, building