Assistant Café Manager: Lead the Coffee Experience

Toby’s Estate Pty; Brisbane; On-site; Full time

Benefits offered by this job

Coffee on tap

Beans to take home

Recharge leave

Job summary

A premium specialty coffee business in Brisbane is seeking an Assistant Café Manager to create a welcoming atmosphere and ensure exceptional customer experiences. The role involves overseeing café operations, managing team performance, and resolving operational issues. Ideal candidates should thrive under pressure, have strong hospitality skills, and a passion for coffee. This full-time, permanent position offers additional 'recharge leave' days and opportunities for growth.

Qualifications

• Experience in a similar role or as a head barista ready for a leadership position.
• Ability to manage café operations and resolve issues efficiently.
• Strong interpersonal skills and a passion for coffee.

Responsibilities

• Create a warm and welcoming atmosphere for customers.
• Oversee team performance on the café floor.
• Manage daily operations including ordering and financial tasks.
• Ensure the café runs seamlessly and maintain high standards.

Skills

Leadership

Customer relationship management

Ability to thrive under pressure

Hospitality

Job description

About us:

The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating all the people in our world like family.Fast forward nearly 30 years, we’re an energetic team and merry band of misfits united by a common passion for doing amazing things, and at the forefront of pushing the limits of premium specialty coffee.

Why join us as our Assistant Café Manager?

Asour Assistant Café Manager, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional coffee experiences for our customers. You’ll oversee the team’s performance on the café floor, managing both people and day‑to‑day operations such as ordering and basic financial tasks. You’ll also take ownership of resolving any operational issues that arise, ensuring the café runs seamlessly at all times. Your leadership will be central to maintaining efficiency and high standards. Join us at Toby’s Estate and take the next step in your career as our Assistant Café Manager.

About you:

What you bring to the table is crucial to our team’s success. Your ability to thrive in a fast‑paced environment and stay composed under pressure helps keep operations running smoothly, even during peak periods. You might be a head barista ready to step into leadership, or in a similar role already and looking for a fresh challenge. We’re looking for someone who is genuinely hospitable, confident on the floor, and passionate about building strong relationships with our customers.

What’s on offer?

Joining our business means immersing yourself in the world of coffee and leveraging exciting learning opportunities across our Australia and New Zealand UCC business. You’ll enjoy coffee on tap and beans to take home, and a focus on your wellbeing, offering "recharge leave" - five additional days annually to rest and recharge.

This is a full‑time, permanent position (38 hours per week) worked across five days, including one weekend day.