Cafe Assistant

LagardèreAWPL; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

TELUS Health

Job summary

LagardèreAWPL is hiring Café Team Members for Bound Café at Brisbane Airport. Join a dynamic team delivering great coffee and customer service in a fast-paced aviation environment.

Must have RSA and Food Safety certificates, reliable transport, and willingness to work early mornings and weekends. You’ll be part of a larger network across 150+ stores in Australia and New Zealand, with opportunities for career development and staff benefits.

Qualifications

• Experience in café or customer service environment.
• RSA certificate required.
• Food Safety Certificate required.
• Well-groomed and professionally presented.
• Positive, can-do attitude with strong customer interaction.

Responsibilities

• Deliver outstanding customer service with a warm, welcoming approach.
• Take orders, prepare food and beverages, and maintain smooth cafe operations.
• Collaborate with a fun, hardworking team to ensure great guest experiences.
• Keep the cafe clean and service standards high.

Skills

Customer service

Food & beverage service

RSA Certificate

Food Safety Certificate

Reliability

Job description

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Brew Up Something Special with LagardèreAWPL

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Bound offers a best in class book offer to browse before boarding your flight. With a wide range of genres including the Top 50 fiction, children’s, business, lifestyle; and special interest titles, you can browse in the comfort in our seating area. Looking for a special gift? We have a wide range to choose from including local craft spirits, chocolates, and gourmet food from southeast Queensland and beyond.

We’re looking for energetic Café Team Members to join our vibrant Bound Café at Brisbane Airport. If you thrive in a fast-paced, people-focused environment, and love serving up great coffee with a side of good vibes – this is your runway to something exciting!

• Looking for great availability either in AM/PM across week days and week ends!
• Store operates 4:30AM-10:00PM

What You’ll Do:

• Deliver outstanding customer service with a warm, welcoming approach
• Take orders, prepare food & beverages, and keep things running smoothly
• Work collaboratively with a fun and hardworking team
• Keep the café sparkling and service standards sky-high
• Help travellers feel right at home – no matter how early or late the hour!

What We’re Looking For:

• Experience in a café or customer service role (bonus if you’ve worked with food & coffee!)
• Responsible Serving of Alcohol Certificate (RSA)
• Food Safety Certificate
• Well-groomed & professionally presented
• A positive, “can-do” attitude and love for customer interaction
• Reliable car/transport to the airport
• Availability to work a mixture of shifts early morning and late nights including weekends & holidays
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.