Business Systems Analyst - Property & Rating

Tweed Shire Council; Murwillumbah; Remote; AUD 102,000 - 118,000; Full time

Benefits offered by this job

12% super

Training and development opportunities

Flexible work options

9 day fortnights

Job summary

Tweed Shire Council is seeking an IT professional to lead the digital transformation across the organisation, bridging technology and business to deliver improvements to critical applications and services for the community.

Based in Murwillumbah, you will drive system enhancements, manage complex projects, analyse requirements and partner with stakeholders to adopt new systems and ways of working, with flexible options and a 36-month maximum-term contract.

Qualifications

• Qualified IT professional with a degree in IT, Computer Science or a related discipline, or extensive enterprise systems experience.
• Strong experience providing technical and business support for corporate applications, analysing requirements and driving improvements.
• Experience in business analysis and IT within large, complex organisations; project management and data reporting experience.

Responsibilities

• Lead the management, optimisation and continuous improvement of Council's Property and Rating systems and other associated critical business applications.
• Partner with stakeholders across Council to analyse business needs, improve processes and deliver innovative technology solutions.
• Assist with managing and delivering complex, organisation-wide technology projects that drive efficiency, business improvement and service excellence.
• Act as the key liaison between users and software vendors, overseeing system enhancements, upgrades, issue resolution and application performance.
• Champion change and digital transformation initiatives, supporting the successful adoption of new systems and ways of working.
• Provide expert advice on business systems, while maintaining strong stakeholder relationships and ensuring the highest standards of integrity, confidentiality and governance.

Skills

Technical and business support

Business analysis

Project management

Data analysis and reporting

Education

IT degree / related discipline

Job description

Help drive digital transformation across Council. In this pivotal role, you'll bridge the gap between technology and business, leading system improvements, optimising critical applications, and delivering innovative solutions that enhance services for our community.

About the role:

• Lead the management, optimisation and continuous improvement of Council's Property and Rating systems and other associated critical business applications.
• Partner with stakeholders across Council to analyse business needs, improve processes and deliver innovative technology solutions.
• Assist with managing and delivering complex, organisation-wide technology projects that drive efficiency, business improvement and service excellence.
• Act as the key liaison between users and software vendors, overseeing system enhancements, upgrades, issue resolution and application performance.
• Champion change and digital transformation initiatives, supporting the successful adoption of new systems and ways of working.
• Provide expert advice on business systems, while maintaining strong stakeholder relationships and ensuring the highest standards of integrity, confidentiality and governance.

What's on offer:

• a base salary ranging from $102,118 per annum with competency-based increments up to $117,528 per annum, plus 12% super
• A maximum-term contract up to 36 months, with potential for extension or permanency (subject to performance, funding and operational needs)
• 70-hour, 9 day fortnight
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list).

We are seeking:

• A qualified Information Technology professional with a degree in IT, Computer Science or a related discipline, or extensive experience supporting and administering enterprise business systems.
• Strong experience providing technical and business support for corporate applications, with the ability to analyse requirements, resolve issues and drive continuous system improvement.
• Demonstrated experience in business analysis and information technology within large, complex organisations.
• Experience in project management, data analysis and reporting, with the ability to develop operational processes, policies and governance frameworks that support business improvement initiatives.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes:

Friday 25 September 2026 at 12 noon sharp (NSW time). Late applications will not be permitted.