Business Analyst

North Sydney Council; North Sydney Council; On-site; AUD 115,000 - 137,000; Full time

Benefits offered by this job

Prime location

Flexi-time

Flexible working

Fitness Passport

Health programs

Employee assistance

Transport allowance

Learning & development

Supportive culture

Job summary

North Sydney Council is seeking an IT Business Analyst to support the IT Division in maximising value from IT investments. The role requires strong business acumen, stakeholder engagement, and a systematic approach to identifying opportunities for service and process improvements across the organisation.

You will translate business needs into clear requirements, collaborate with cross‑functional teams, and influence project delivery to achieve measurable improvements and better technology

Qualifications

• Strong business acumen and the ability to build trusted relationships with business stakeholders.
• Translate business needs into clear and effective IT requirements and specifications.
• Experience delivering IT systems and infrastructure projects across an organisation.

Responsibilities

• Translate business needs into clear IT requirements and specifications.
• Collaborate across the organisation to understand objectives, identify opportunities for improvement and influence change through technology.
• Manage and deliver IT projects in collaboration with internal teams and stakeholders.

Skills

Analytical skills

Problem-solving

Communication

Influencing skills

Project management

Job description

Term Contract to August 2028

North Sydney Council administers a vibrant and evolving local government area on Sydney’s lower North Shore. Our 400 employees support a community of 77,000 residents across a compact, high-profile LGA known for its harbour foreshore, strategic location, and significant development activity.

The role

The IT Business Analyst plays a critical role within North Sydney Council’s IT Division, supporting the organisation to maximise the value and return on its investment in IT systems and infrastructure. The role takes an organisation-wide perspective, applying innovative thinking and a strong focus on continuous business improvement to identify opportunities that enhance services, processes and organisational performance.

Strong business acumen and the ability to build trusted relationships with business stakeholders are essential to the role. The IT Business Analyst will work collaboratively across the organisation to understand business objectives, identify opportunities for improvement, and influence and drive positive change through effective use of technology.

The role will undertake critical analysis of the organisation’s business objectives, services, processes and information needs to identify opportunities that deliver measurable business improvements and value. This includes translating business needs into clear and effective business and functional requirements, specifications and recommendations that support informed decision-making and successful technology outcomes.

What we're looking for

The successful incumbent will bring highly developed analytical and problem-solving skills, with the ability to articulate the business value and benefits of IT investments. Strong communication and influencing skills, together with demonstrated project management experience, will be essential to effectively plan, coordinate and deliver IT systems and infrastructure projects in collaboration with internal teams and stakeholders.

Why work at NSC?

We are committed to building a high-performing, collaborative and supportive workplace where people can do their best work.

Our Civic Centre is located directly above the Victoria Cross Metro Station, providing fast, direct access to the Sydney CBD and making your daily commute simple and efficient.

North Sydney Council offers a range of benefits, including:

• Prime location with excellent public transport connectivity
• 35-hour working week with access to flexi-time
• Flexible working arrangements
• Fitness Passport access
• Health and wellbeing programs (including flu vaccinations, skin checks and finess classes)
• Employee Assistance Program and financial counselling
• Transport allowance
• Learning, development and career progression opportunities
• A supportive and high-performing team culture

Salary range: $114,979 to $137,295 pa + 12% superannuation + $1,000 pa transport allowance

35 hours per week with access to flexi time

Term Contract to August 2028

Closing Date: 16 September 2026 - 11.30pm

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to provide a working environment that embraces and values diversity and inclusion. North Sydney Council also adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.