Rating Systems Specialist – TechOne Data & Process Optimizer

City of Canning; City Of Canning; On-site; AUD 104,000 - 111,000; Full time

Benefits offered by this job

On-site parking

Discounted health insurance

Free flu vaccinations

Wellbeing events

Learning and development

Gym/leisure access

Job summary

The City of Canning seeks a Rating Systems Specialist to optimise the TechnologyOne Property & Rating system, improve data quality, and ensure rating processes remain efficient and compliant.

You will work with stakeholders to support upgrades, enhance reporting, and deliver practical solutions that improve business outcomes. A strong background in rating operations within local government is essential.

Qualifications

• 5+ years in Local Government Rates role
• Knowledge of Local Government Act 1995 and Rates/Charges Act 1992
• Experience implementing, maintaining and reconciling rating systems
• Experience developing documented processes and training materials
• Experience driving continuous improvement initiatives
• Current Police Clearance (or willingness to obtain)

Responsibilities

• Optimise and enhance the City's rating systems to improve efficiency, performance and user experience.
• Manage system performance, troubleshoot issues, and coordinate enhancements with internal stakeholders and external providers.
• Develop reports, dashboards and data insights to support informed decision-making and statutory compliance.
• Identify and implement process improvements, automation opportunities and best-practice system solutions.
• Deliver training and ongoing support to users, fostering system capability and continuous improvement.

Skills

Rates knowledge

Process improvement

System troubleshooting

Documentation

Stakeholder engagement

Tools

TechnologyOne

Job description

No cape required, just solid TechnologyOne know-how and a love of tidy data. As our Rating Systems Specialist, you'll play a key role in optimising the City's rating systems, supporting data quality, and ensuring rating processes remain efficient and compliant.

About the role

As the Rating Systems Specialist, you'll be responsible for the administration, support, and continuous improvement of the City's TechnologyOne Property & Rating system. You'll work closely with stakeholders to optimise system performance, improve data quality and reporting, support upgrades and enhancements, and ensure rating processes are efficient, compliant, and user-friendly.

This role is ideal for someone with experience in rating operations and TechnologyOne who enjoys solving complex system issues, streamlining processes, and delivering practical solutions that improve business outcomes.

A snapshot of your new role:

• Optimise and enhance the City's rating systems to improve efficiency, performance, and user experience.
• Manage system performance, troubleshoot issues, and coordinate enhancements with internal stakeholders and external providers.
• Develop reports, dashboards, and data insights to support informed decision-making and statutory compliance.
• Identify and implement process improvements, automation opportunities, and best-practice system solutions.
• Deliver training and ongoing support to users, fostering system capability and continuous improvement across the team.

What you will bring to the role:

• A minimum of five years’ experience in a Local Government Rates role with a strong understanding of the Local Government Act 1995, Rates and Charges (Rebates and Deferments) Act 1992 and other legislation pertaining to local government rating.
• Demonstrated knowledge and experience in implementing, maintaining and reconciling rating System
• Experience developing and maintaining documented processes, procedures, and training materials to support effective system administration and knowledge transfer.
• Experience driving continuous improvement initiatives, identifying opportunities to enhance system performance, efficiency, and user experience.
• Experience in implementing and using Technology One rating modules (highly desirable)
• Current Satisfactory National Police Clearance (or willingness to obtain one)

For a closer look at the role please refer to the Position Description attached to the vacancy in our recruitment portal.

Why you will love working at the City!

• A Permanent Full-Time role in a welcoming and thriving council.
• Work-life balance with a monthly rostered day off or ability to access a 9-day fortnight.
• $104,285.29 - $111,021.89 per annum + super.
• 17.5% paid Annual Leave Loading for when you take annual leave.
• We match super contributions to help you save for your future.
• Discounted health insurance, free flu vaccinations, skins checks and other well-being events.
• Great year-round wellbeing and social calendars!
• Free on-site parking.
• Free confidential Employee Assistance Program for personal and professional support.
• Genuine commitment to learning and development.
• Membership to Canning and Riverton Leisureplexes (gym, aquatics, sauna, group fitness).

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference! With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply:

To view the position description or complete an application including your Resume and Cover Letter (PDF format preferred) visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”. You may also contact Graham Johnson on [e-mail] for a confidential discussion. The City will not be accepting candidates through agency at this time.

Applications are open until 5 pm, Thursday 10th September 2026. We reserve the right to contact applicants and close the advertising period early.

The City of Canning is a child safe organisation and reserves the right to request the relevant working with children qualification from prospective candidates where required.