Business Support Officer - Economic & Cultural Development

Mornington Peninsula Shire; Mornington; Hybrid; AUD 82,000 - 95,000; Full time

Benefits offered by this job

Hybrid working model

Flexible arrangements

Generous leave

Job summary

Mornington Peninsula Shire is seeking a meticulous Business Support Officer to join the Economic & Cultural Development unit. You will provide high‑quality administrative and operational support across the unit, including reporting, project assistance, financials and customer service.

The role is a temporary full‑time appointment up to 26 February 2027, based at Rosebud/Hastings with a hybrid working model and flexible leave provisions. Applicants must have Australian work rights.

Qualifications

• Highly organised administrative professional with strong customer service experience.
• Ability to produce accurate reports, correspondence and presentations.

Responsibilities

• Provide administrative support to the Manager, Economic & Cultural Development and team.
• Contribute to internal projects, gather information and help implement practical solutions for efficiency.
• Coordinate unit reporting activities, including customer requests and financial reporting.
• Assist with purchasing, invoicing and document management processes and staff guidance on systems.

Skills

Organisational skills

Customer service

Microsoft Office

Communication skills

Tools

Microsoft Office

Job description

Business Support Officer - Economic & Cultural Development

Mornington Peninsula Shire is Victoria’s destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.

The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1,000 employees, it is a busy and vibrant workplace.

What’s on Offer

• Work Life Balance – We offer a hybrid working model, flexible working arrangements and generous leave provision.
• Culture –Positive, fun and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect and Excellence.
• Opportunity – Temporary full-time role up until 26 February 2027, based at our Rosebud and Hastings offices. Band 5 – $82,384.77 - $95,173.89 per annum (excl. super) negotiable depending on candidate skills and experience.

About the Role

Reporting to the Manager, Economic & Cultural Development, you will provide high-quality administrative and operational support across the Economic & Cultural Development unit. You will work closely with the Manager, Team Leaders and teams, contributing to administration, reporting, project support, financials and customer service.

• You will contribute to internal projects, investigate business issues, gather information and help implement practical solutions that improve operational efficiency.
• You will provide administrative support to the Manager, including coordinating schedule, managing calendar, prioritising appointments and assisting with email and correspondence management. In addition, you will coordinate unit reporting activities, including Customer Requests, financial reporting and other corporate requirements.
• You will support purchasing, invoicing and document management processes. You will also provide guidance and support to staff in the use of business systems and administrative processes.
• You will provide exceptional customer service to both internal and external stakeholders, coordinating customer enquiries and correspondence, resolving matters professionally and ensuring requests are managed within agreed timeframes.

About You

You are a highly organised and proactive professional with strong administration and customer service experience. You have excellent written and verbal communication skills and can produce accurate reports, correspondence and presentations to a high standard.

You are confident managing competing priorities, maintaining attention to detail and building positive relationships with a wide range of stakeholders. You enjoy solving problems, identifying opportunities for improvement and contributing to a collaborative team environment.

You will bring strong Microsoft Office skills and a commitment to delivering outstanding service. Experience in local government will be highly regarded, as will an interest in improving community outcomes.

The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities and age groups.

Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and Nationally Coordinated Criminal History Check (NCCHC).

Applicants must have valid Australian work rights.

Applications Close: 11:59pm, Friday 25 September 2026.