Business Support officer

NSW Department of Communities and Justice; Parramatta; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Health & Wellbeing programs

Employee Assistance Programs

Job summary

NSW Department of Communities and Justice in Parramatta or Coffs Harbour is seeking a Business Support Officer to join the Home Ownership team, providing administrative and business support for grants and services to Aboriginal communities across NSW. This varied role supports clients, Regional Project Officers and the grants process.

You’ll work across stakeholders to ensure grant applications, payments and records are managed accurately and efficiently in a collaborative, busy environment.

Qualifications

• Strong administrative, organisational and time management skills.
• Excellent attention to detail and the ability to maintain accurate records and information.
• The ability to manage competing priorities and meet deadlines in a busy environment.
• Strong communication and interpersonal skills, with the confidence to work with a diverse range of clients and stakeholders.
• Good computer skills and confidence using Microsoft Office, particularly Word and Excel.

Responsibilities

• Provide day to day administrative support to the Home Ownership team.
• Prepare and coordinate spreadsheets, reports, correspondence, presentations and other documents accurately and within required timeframes.
• Manage and process payments accurately, including Home Ownership grants, with an understanding of governance, compliance and confidentiality requirements.
• Communicate confidently with internal staff, conveyancers, legal and financial contacts, and other stakeholders to support timely and effective service delivery.
• Maintain accurate records, business information and data, with strong attention to detail.
• Coordinate meetings, appointments and program activities, including managing enquiries and correspondence.
• Provide professional and responsive customer service, using discretion when handling sensitive or confidential information.
• Work collaboratively across teams, coordinate workflows and contribute to improving administrative systems, processes and ways of working.

Skills

Administrative experience

Communication skills

Team collaboration

Attention to detail

Record keeping

Tools

Microsoft Word

Microsoft Excel

Job description

Business Support Officer

Parramatta or Coffs Harbour, with flexible hybrid working arrangements available

Salary from $87,199 to $95,482 pa. + super and annual leave loading

Full-time temporary opportunity until 30 June 2027 (35 hours per week)

We are seeking a Business Support Officer to join our Home Ownership team and provide high-quality administrative and business support that contributes to the delivery of Home Ownership grants and services to Aboriginal communities across NSW. This is a varied role where you’ll play an important part in supporting our clients, Regional Project Officers and the broader team throughout the grants process. You’ll work with a range of stakeholders helping to ensure grant applications, payments and records are managed accurately and efficiently.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

What you’ll do

• Provide day to day administrative support to the Home Ownership team.
• Prepare and coordinate spreadsheets, reports, correspondence, presentations and other documents accurately and within required timeframes.
• Manage and process payments accurately, including Home Ownership grants, with an understanding of governance, compliance and confidentiality requirements.
• Communicate confidently with internal staff, conveyancers, legal and financial contacts, and other stakeholders to support timely and effective service delivery.
• Maintain accurate records, business information and data, with strong attention to detail.
• Coordinate meetings, appointments and program activities, including managing enquiries and correspondence.
• Provide professional and responsive customer service, using discretion when handling sensitive or confidential information.
• Work collaboratively across teams, coordinate workflows and contribute to improving administrative systems, processes and ways of working.

What we’re looking for

• Strong administrative, organisational and time management skills.
• Excellent attention to detail and the ability to maintain accurate records and information.
• The ability to manage competing priorities and meet deadlines in a busy environment.
• Strong communication and interpersonal skills, with the confidence to work with a diverse range of clients and stakeholders.
• High attention to detail and the ability to manage confidential information.
• Good computer skills and confidence using Microsoft Office, particularly Word and Excel.
• The ability to work collaboratively as part of a team while also managing your own responsibilities.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Applications

Applications close Wednesday 21st October 2026 at 11:59pm AEST.

Thank you

Thank you for your interest in this role. We look forward to receiving your application.