Business Support Officer

Department of Transport and Major Infrastructure; City Of Stirling; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

12% employer superannuation

Salary packaging options

Generous leave entitlements

Flexible working arrangements

Health and wellbeing programs

Career development opportunities

Job summary

Department of Transport and Major Infrastructure (DTMI) in Western Australia is seeking an organized and experienced Business Support Officer to deliver business, financial, administrative and program support to the Director Revenue and Account Management and the Directorate.

You will manage a range of processes, coordinate meetings, assist with ministerial correspondence, prepare financial reports and maintain information systems to support timely, accurate and compliant operations.

Qualifications

• proven experience coordinating and providing business, administrative and financial support services within a complex organisation
• well-developed research, analytical and problem-solving skills
• sound verbal and interpersonal communication skills, including the ability to liaise effectively with internal and external stakeholders
• high-level written communication skills, including the ability to draft Ministerial correspondence
• proven organisational and planning skills, with the ability to prioritise workloads and meet deadlines
• the ability to work independently and contribute positively as a member of a team

Responsibilities

• provide business, financial, administrative and program/project support to the Director Revenue and Account Management and the Directorate
• coordinate committee and working party meetings, prepare agendas and minutes
• maintain policy and procedure manuals, and support the Directorate in delivering quality business outcomes
• prepare accounts for payment, reconcile purchasing cards, travel and other expenses, and extract/report financial information
• coordinate and monitor Ministerial correspondence and Parliamentary Questions, and prepare briefing materials

Job description

Provide trusted business support that keeps essential services moving Working for the Department of Transport and Major Infrastructure (DTMI) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation and leaders in providing safe, accessible, sustainable and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

We are seeking an organised and experienced Business Support Officer to provide business, financial, administrative and program/project support to the Director Revenue and Account Management and the broader Directorate. The role plays an important part in supporting the day-to-day operations of Revenue and Account Management by ensuring administrative processes, financial activities and business support functions are delivered efficiently and effectively. You will research and respond to Directorate requests and enquiries, analyse information, maintain accurate records and information management systems, and assist with the development and implementation of office systems, processes and procedures. You will also coordinate committee and working party meetings, prepare agendas and minutes, maintain policy and procedure manuals, and support the Directorate in delivering quality business outcomes. The position also provides financial support to the Directorate, including the preparation of accounts for payment, reconciliation of purchasing cards, travel and other expenses, and the extraction and reporting of financial information. In addition, you will play a key role in coordinating and monitoring Ministerial correspondence and Parliamentary Questions, providing advice and support to ensure responses, submissions and briefing materials are completed accurately and within required timeframes. This is an excellent opportunity for a proactive and highly organised individual who enjoys working in a varied environment, managing competing priorities and building productive relationships with a range of stakeholders For further information about the role, please review the attached Job Description Form (JDF) or contact Amie Buisman, A/ Director Revenue and Account Management on [phone] or [e-mail] . There is currently one permanent position available for immediate filling. Applicants assessed as suitable through this process may receive further offers of employment (fixed term or permanent) in this or similar roles for a period of twelve (12) months from date of first appointment.

About you

We are looking for an organised and collaborative support professional who can manage varied priorities, communicate effectively and provide timely business, administrative and financial support in a complex environment.

The panel will be assessing applicants against the following suitability requirements:

• proven experience coordinating and providing business, administrative and financial support services within a complex organisation;
• well-developed research, analytical and problem-solving skills;
• sound verbal and interpersonal communication skills, including the ability to liaise effectively with internal and external stakeholders;
• high-level written communication skills, including the ability to draft Ministerial correspondence;
• proven organisational and planning skills, with the ability to prioritise workloads and meet deadlines;
• the ability to work independently and contribute positively as a member of a team

Why Join Us?

• Meaningful work that contributes to safer roads, secure identities and better services for our community.
• The opportunity to work across business support, finance, administration and Ministerial liaison activities.
• Flexible working arrangements that support work-life balance.
• Ongoing learning, development and career progression opportunities across DTMI and the wider Transport Portfolio.
• A collaborative and supportive culture where your ideas, expertise and contributions are valued.
• A competitive salary, 12% employer superannuation contributions and salary packaging options.
• Generous leave entitlements, including annual leave, public service holidays and long service leave.
• Access to health, wellbeing and employee support programs.

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at [e-mail] or [phone].