Business Support - Administration Officer

Uniting; Sydney; Hybrid; AUD 65,000 - 86,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Flexible hybrid working

Fitness Passport

Additional paid leave

Employee discounts

Meaningful work

Job summary

Uniting NSW.ACT is seeking a proactive Business Support – Administration Officer to join the Parramatta team. You will deliver high-level administrative and business support across finance, payroll, procurement, systems and reporting, helping keep operations efficient.

The role emphasizes Excel mastery, stakeholder engagement and strong communication, with hybrid work options and a commitment to social impact.

Qualifications

• Experience working in a business support or administration role.
• Strong and advanced Excel and database skills.
• Excellent organisational and time management skills, with the ability to manage competing priorities.
• Strong written and verbal communication skills.
• Experience working with systems and providing basic technical support.
• Strong customer service and telephone communication skills.
• The ability to build effective relationships with internal and external stakeholders.
• Confidence working with suppliers and using negotiation and influencing skills.
• A tertiary qualification or equivalent relevant experience.

Responsibilities

• Provide administrative and business support across the team.
• Perform finance-related tasks, including claims, billing, exports and ad hoc payroll support.
• Assist with invoicing and Supply Agreements.
• Maintain and update the H&CC SharePoint site.
• Support system testing, data entry and project activities.
• Manage team email accounts and respond to requests.
• Provide basic systems support and guidance to staff.
• Assist with vendor management and procurement activities.
• Develop and maintain advanced Excel spreadsheets and databases.
• Process Medicare claims and provide administrative assistance.
• Support training activities and other business priorities as required.

Skills

Advanced Excel

Database skills

Organisational skills

Communication skills

Systems support

Customer service

Stakeholder management

Supplier negotiation

Education

Tertiary qualification or equivalent experience

Tools

SharePoint

Job description

Business Support – Administration Officer

Location: Parramatta, NSW

Employment Type: Full-time, Permanent

About the role

We are looking for an organised and customer-focused Business Support Officer to join our Business Support Team in Parramatta. In this role, you will provide high-level administrative and business support across a range of functions, including finance, payroll, procurement, systems administration, reporting and project support. You will work closely with internal teams, suppliers and stakeholders to ensure efficient and effective business operations.

Your key responsibilities

• Provide administrative and business support across the team.
• Perform finance-related tasks, including claims, billing, exports and ad hoc payroll support.
• Assist with invoicing and Supply Agreements.
• Maintain and update the H&CC SharePoint site.
• Support system testing, data entry and project activities.
• Manage team email accounts and respond to requests.
• Provide basic systems support and guidance to staff.
• Assist with vendor management and procurement activities.
• Develop and maintain advanced Excel spreadsheets and databases.
• Process Medicare claims and provide administrative assistance.
• Support training activities and other business priorities as required.

About you

You will have

• Experience working in a business support or administration role.
• Strong and advanced Excel and database skills.
• Excellent organisational and time management skills, with the ability to manage competing priorities.
• Strong written and verbal communication skills.
• Experience working with systems and providing basic technical support.
• Strong customer service and telephone communication skills.
• The ability to build effective relationships with internal and external stakeholders.
• Confidence working with suppliers and using negotiation and influencing skills.
• A tertiary qualification or equivalent relevant experience.

Should you have any questions, please contact Dina Oraha at [e-mail]

Why Uniting?

Join more than12,000+ employeesworking together to inspire people, enliven communities, and confront injustice.

In return, you’ll enjoy:

• Access to outstanding not-for-profit salary packaging, helping you pay less tax and take home more of your income. Better still, your full annual benefit is available from 1 April 2026, allowing you to maximise your tax savings from the start of the FBT year.
• Flexible hybrid working.
• Access to Fitness Passport, providing discounted access to hundreds of gyms, pools, and fitness facilities across Australia to help you live your best life.
• Additional paid leave options, including the opportunity to purchase extra annual leave.
• Exclusive employee discounts through our U Rewards program.
• The chance to do meaningful work every day for an organisation committed to inspiring people, enlivening communities, and confronting injustice.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value, it’s how we work. We welcome people from all backgrounds, experiences, and identities and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all ages, cultural backgrounds, faiths, genders, and sexual orientations.

If you require adjustments to participate in our recruitment process, please let us know.