Administration Officer

UnitingCare Children, Young People and Families; Gold Coast City; On-site; AUD 46,000 - 66,000; Part time

Benefits offered by this job

NFP Salary Packaging

Flexible work arrangements

Parental leave

Job summary

UnitingCare Queensland is seeking a site-based Administration Officer to support the HOPES and Pathways to Grow programs in Southport. The role provides administrative, financial and reception support, reporting to the Service Leader, and balancing priorities with discretion.

Key responsibilities include diary coordination, document preparation, accounts processing and data management, with a focus on efficient, compliant processes and excellent stakeholder communication.

Qualifications

• Certificate IV in Business Administration, Event Management or a related qualification.
• At least two years’ administration experience supporting management.
• Advanced Microsoft 365 skills and confidence with business systems.

Responsibilities

• Coordinate diaries, appointments, travel, meetings and site activities.
• Prepare correspondence, reports, minutes and presentations.
• Process accounts, reconciliations, purchasing and routine financial records.
• Maintain databases, registers and records; liaise with internal teams and suppliers.
• Manage reception and handle routine enquiries with professionalism.
• Support compliant processes and document control.

Skills

Diary management

Accounts processing

Communication

Stakeholder management

Attention to detail

Education

Certificate IV in Business Administration or related

Tools

Microsoft 365

Job description

UnitingCare Children, Young People and Families – Broadbeach QLD

2d ago , from UnitingCare Children, Young People and Families

Administration Officer | HOPES & Pathways to Grow | Southport

• Employment Term: Maximum Term to 30 June 2027 | Part-Time (19 hours per week, negotiable between 9am and 5pm)
• Location: Southport
• Remuneration: $40.49 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)
• Applications Close: Friday 23rd October 2026

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

Your part in our UnitingCare team

We are seeking a site-based Administration Officer to provide administrative, financial, operational and reception support to our HOPES and Pathways to Grow programs in Southport.

Reporting to the Service Leader, you’ll support service delivery, manage priorities independently and handle sensitive information with discretion.

Key responsibilities include:

• Coordinate diaries, appointments, travel, meetings, workshops and site activities.
• Prepare correspondence, reports, minutes, presentations and other documents.
• Process accounts, reconciliations, procurement cards, supplies and routine financial records.
• Maintain databases, registers, statistics and records.
• Liaise with internal teams, suppliers and service providers on facilities, fleet, technology, travel and safety requirements.
• Manage reception and routine enquiries, and support efficient, compliant processes.

What makes a difference for us?

• Certificate IV in Business Administration, Event Management or a related qualification.
• At least two years’ administration experience supporting management.
• Advanced Microsoft 365 skills and confidence using business systems and databases.
• Experience with reconciliations, purchasing and accounts processing.
• Strong organisation, communication, attention to detail and stakeholder skills.
• Sound judgement and the ability to manage competing priorities in a fast-paced environment.
• Current Queensland Driver License
• Current Working with Children Check (Blue Card) or eligibility to obtain one before commencement.
• Experience supporting vulnerable children and families, with knowledge of the Child Safety system would be highly regarded.

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.