Business Services Operator - Entry Level Opportunity

Seaway; Perth; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Exclusive staff discounts

Career progression opportunities

Employee Assistance Program (EAP)

Job summary

SEAWAY's AIRWAY division in South Perth is seeking an entry-level Logistics Coordinator to support freight bookings, quotations, and delivery coordination. You'll receive hands-on training and gain real-world experience in a fast-paced logistics environment.

You'll build skills in client communication, scheduling, and problem-solving while delivering excellent service and growing with our national network.

Qualifications

• Strong communication and problem-solving abilities.
• Good organizational skills and ability to manage competing priorities.
• Team-oriented attitude and eagerness to learn.

Responsibilities

• Assisting with freight bookings and scheduling.
• Preparing basic quotations and consignment notes.
• Coordinating the transit and delivery of goods.
• Communicating with clients to provide updates and assist with changes to jobs.
• Answering phone and email enquiries promptly.
• Building positive relationships with clients and internal stakeholders.
• Providing support to the team and learning on the job.
• Ensuring excellent customer service in all interactions.

Skills

Communication

Problem-solving

Organization

Team attitude

Basic IT skills

Education

Logistics qualification

Tools

Excel

Outlook

Job description

Business Services Operator - Entry Level Opportunity

Kickstart your career in logistics with hands-on training, real-world experience

Are you looking to kickstart your career in logistics and supply chain? This is your chance to join a supportive team where you’ll learn from the ground up and grow your skills in a fast-paced, high-performing environment.

We're looking for a motivated and enthusiastic team player who’s ready to learn, grow, and contribute to the success of our logistics operations.

What You’ll Be Doing:

As an Entry-Level Logistics Coordinator, you’ll be trained to support a portfolio of clients by assisting with freight bookings, quotations, and delivery coordination. You'll gain hands-on experience in logistics operations while delivering outstanding customer service.

Your daily tasks will include:

• Assisting with freight bookings and scheduling
• Preparing basic quotations and consignment notes
• Coordinating the transit and delivery of goods
• Communicating with clients to provide updates and assist with changes to jobs
• Answering phone and email enquiries promptly
• Building positive relationships with clients and internal stakeholders
• Providing support to your team and learning on the job
• Ensuring excellent customer service in all interactions

What We’re Looking For:

You don’t need prior logistics experience; we’ll provide full training. However, the following attributes will help you succeed:

• A genuine interest in logistics, freight, or supply chain
• Strong communication and problem-solving skills
• Good organisational skills and the ability to manage competing priorities
• A team-oriented attitude and eagerness to learn
• Basic computer skills (Microsoft Excel, Outlook, etc.)
• A positive, proactive mindset

A qualification in logistics and supply chain is highly regarded but not essential.

What’s On Offer?

• Full training and mentoring to kickstart your career in logistics
• Exclusive staff discounts at 400+ retailers
• Career progression opportunities across our national network
• Supportive and friendly team culture
• Prime South Perth location, with great amenities nearby
• Employee Assistance Program (EAP) – support for you and your loved ones

THE COMPANY - ABOUT US

AIRWAY is a division of The SEAWAY Group of Companies. We are a proudly Australian-owned business and a well-established leader in all areas of transport and logistics, with a focus on innovation, growth, and a commitment to the support and development of our people.

Our office in South Perth is made up of a collaborative, close-knit team who are committed to investing in your development to achieve a long-term career with us.

As part of the recruitment process, the successful candidate will be required to complete a National Police Check.