Business Services Coordinator

Department of Families, Fairness & Housing VIC; Seymour; On-site; AUD 60,000 - 75,000; Full time

Job summary

Department of Families, Fairness & Housing VIC – Seymour VIC is seeking a Business Services Coordinator to provide advice and support on fleet operations, security, ID cards, stationery, purchasing and accounts within a local office and surrounding area offices. The role requires regular travel across metropolitan and regional Victoria and in-person presence at the Seymour office.

Under direction, the incumbent will assist with more complex functions as part of the Business Services Unit and

Responsibilities

• Effectively manage office processes, maintain corporate information systems and provide advice and assistance to staff delivering office-based services.
• Support day-to-day operations of the division by providing additional coverage across other office locations.
• Operate as an effective team member delivering customer service to managers, staff and the public.

Job description

Department of Families, Fairness & Housing VIC – Seymour VIC

The Business Services Coordinator provides advice and support on a range of services including, but not limited to, day to day fleet operations, office security and maintenance, provision of ID and access cards, stationery, office purchasing and accounts, within a local office and surrounding area offices.

Under direction from the Business Services Supervisor and Business Services Team Leader, this autonomous role will also provide support with more complex functions as part of the Business Services Unit.

An integral part of the role is in-person presence at the above office location; however, the role requires the incumbent to regularly travel and attend other places of work across metropolitan and regional Victoria.

ACCOUNTABILITIES INCLUDE

• Effectively manage office processes, maintain corporate information systems and provide advice and assistance to local area staff delivering office-based services. Answer queries, provide timely advice and take follow up action as required.
• Support the day-to-day operations of the division by providing additional coverage across other office locations, when required, to ensure effective service delivery, meet community needs, and maintain the efficiency of regional operations.
• Operate as an effective team member and deliver quality, timely and effective customer service to managers and staff within the branch and to members of the public.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.