Business Services Coordinator

Department of Families, Fairness & Housing VIC; City of Hume; On-site; AUD 70,000 - 95,000; Full time

Job summary

Department of Families, Fairness & Housing VIC – Hume VIC is seeking a Business Services Coordinator to provide advice and support on fleet operations, office security and maintenance, ID/access cards, stationery, office purchasing and accounts within a local office and surrounding area offices. The role requires regular travel across metropolitan and regional Victoria.

Under supervision, this autonomous role will also support more complex functions as part of the Business Services Unit, with an

Responsibilities

• Manage office processes and provide advice and assistance to local area staff delivering office-based services.
• Support day-to-day operations by providing coverage across other office locations to ensure service delivery and regional efficiency.
• Operate as an effective team member and deliver timely, high-quality customer service to managers, staff and the public.

Job description

Department of Families, Fairness & Housing VIC – Hume VIC

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Business Services Coordinator provides advice and support on a range of services including, but not limited to, day to day fleet operations, office security and maintenance, provision of ID and access cards, stationery, office purchasing and accounts, within a local office and surrounding area offices.

Under direction from the Business Services Supervisor and Business Services Team Leader, this autonomous role will also provide support with more complex functions as part of the Business Services Unit.

An integral part of the role is in-person presence at the above office location; however, the role requires the incumbent to regularly travel and attend other places of work across metropolitan and regional Victoria.

ACCOUNTABILITIES INCLUDE

• Effectively manage office processes, maintain corporate information systems and provide advice and assistance to local area staff delivering office-based services. Answer queries, provide timely advice and take follow up action as required.
• Support the day-to-day operations of the division by providing additional coverage across other office locations, when required, to ensure effective service delivery, meet community needs, and maintain the efficiency of regional operations.
• Operate as an effective team member and deliver quality, timely and effective customer service to managers and staff within the branch and to members of the public.

Please open the position description to read more.