Business Services Coordinator

Compass Group Pty Limited; Melbourne; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career development

Team culture

Job summary

Compass Group Pty Limited in Melbourne is seeking a Business Services Coordinator for an 8-month fixed-term contract. You will support the delivery of facilities management services, coordinate bookings, events, AV, and daily catering, and act as the first point of contact for visitors to the client site.

Reporting to the Facility Supervisor, you will oversee workplace presentation, manage day-to-day requests, liaise with contractors, and collaborate with internal teams to ensure a seamless and

Qualifications

• Customer-focused and able to deliver positive guest experiences.
• Excellent written and verbal communication with stakeholders at all levels.
• Highly organized with the ability to manage competing priorities and meet deadlines.
• Proactive problem solver with a solutions-focused mindset.
• Collaborative, adaptable, and able to work independently or in a team.
• First Aid Certificate is required or willingness to obtain prior to commencement.
• National Police Check and RSA Certificate required or willingness to obtain prior to commencement.

Responsibilities

• Act as a key point of contact for clients and deliver exceptional customer service.
• Coordinate workplace services including meeting rooms, events, catering, and visitor management.
• Manage day-to-day facilities requests, liaising with contractors and service providers.
• Oversee workplace presentation standards to maintain a professional, safe environment.
• Complete reporting, audits, and administrative tasks with accuracy and attention to detail.
• Collaborate with internal teams and stakeholders to drive an outstanding workplace experience.

Job description

Business Services Coordinator

Full Time – fixed term 8month contract

70k per annum plus super

• Full-time, Monday to Friday role - Enjoy your weekends!
• Corporate environment with easy access to the CBD
• Lead and develop your team at a prestigious corporate site

At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to

ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.

Reporting to the Facility Supervisor, you will play a key role in supporting the delivery of services for Accenture across all aspects of the Integrated Facilities Management (IFM) contract.

As the first point of contact for all visitors to the client organization, this role is essential in ensuring a seamless and exceptional Accenture client experience

You will work collaboratively to oversee various responsibilities, including client and staff bookings, meetings, audio-visual (AV) requirements, events, and daily catering needs.

THE POSITION

• Act as a key point of contact for clients, fostering strong relationships and delivering exceptional customer service
• Coordinate workplace services including meeting rooms, events, catering, and visitor management
• Manage day-to-day facilities requests, liaising with contractors and service providers to ensure prompt resolution
• Oversee workplace presentation standards, ensuring a professional, safe, and welcoming environment at all times
• Complete reporting, audits, and administrative tasks with accuracy and attention to detail
• Work collaboratively with internal teams and stakeholders to drive an outstanding workplace experience

THE PERSON

• Passionate about delivering exceptional customer service and creating positive experiences for clients, visitors, and colleagues
• Strong communicator with excellent interpersonal, verbal, and written communication skills, able to engage confidently with stakeholders at all levels
• Highly organised with the ability to manage competing priorities, meet deadlines, and thrive in a fast-paced environment
• A proactive problem solver with a solutions-focused mindset and a natural ability to identify opportunities for improvement.
• Collaborative, adaptable, and able to work both independently and as part of a team while using sound judgement to prioritise workloads.
• A current First Aid Certificate, or the willingness to obtain one prior to commencement, is required
• Ability to provide a National Police Check and hold a current RSA Certificate, or be willing to obtain both prior to commencement

THE BENEFITS

• Competitive salary with growth opportunities
• Comprehensive benefits package
• Opportunities for recognition and career development
• Supportive work culture committed to teamwork and innovation