Business Service Manager

Maxlife Care Pty; Sydney; On-site; AUD 117,000 - 143,000; Full time

Job summary

Maxlife Care is seeking an experienced Corporate Services Manager to lead organisation-wide corporate and administrative functions across NSW. This senior role supports executive management and ensures workforce administration, financial planning, facilities, information systems, policies and resources align with NDIS operations.

The position focuses on strategic policy development, procurement, reporting and cross-site leadership to optimise governance and performance.

Qualifications

• Bachelor’s degree or higher in business administration, management, commerce or related discipline.
• Substantial experience in corporate services, business administration or resource management.
• Evidence leading administrative staff and coordinating organisation-wide corporate functions.
• Experience contributing to budgets, financial planning and management reporting.
• Strong policy development, analytical and business-reporting skills.
• Experience managing business systems, facilities, procurement or supplier relationships.
• Excellent communication, stakeholder-management and leadership skills; ability to manage competing priorities across multiple sites.

Responsibilities

• Provide strategic and operational advice to senior management concerning corporate administration, workforce planning and resource allocation.
• Develop, implement and review administrative, financial and operational policies and procedures.
• Coordinate corporate resources, including administrative staff, facilities, technology, equipment and external service providers.
• Assist senior management with budgets, financial forecasts, expenditure monitoring and operational reporting.
• Analyse complex administrative and resource-management issues and prepare reports and recommendations.
• Lead and develop corporate administration employees and monitor performance and service standards.
• Oversee corporate information systems, business records and document-control processes for timely management information.
• Manage procurement activities and supplier relationships, including evaluating proposals and negotiating terms.
• Monitor administrative performance, risks, audit findings and complaints data for improvements.
• Ensure systems support NDIS Practice Standards, privacy requirements and quality-management framework.
• Represent Maxlife Care in meetings with suppliers, advisers and external stakeholders.
• Report to executive management on corporate-services performance, staffing and projects.

Skills

Leadership

Stakeholder management

Communication

Policy development

Budgeting

Education

Bachelor’s degree or higher in business administration/commerce

Tools

ERP systems

Job description

Seeking an experienced Business Service Manager to lead and coordinate our organization-wide corporate and administrative functions

10th September, 2026

Business Service Manager

Maxlife Care Services Pty Ltd
St Leonards, Sydney NSW
Full-time – 38 hours per week
Salary: $130,000 per annum plus superannuation

About Maxlife Care

Maxlife Care is an established NDIS service provider delivering person-centred support to participants with complex needs across multiple locations in New South Wales. Our continued growth requires strong corporate systems, effective resource planning and consistent administrative practices throughout the organisation.

We are seeking an experienced Corporate Services Manager to lead and coordinate our organisation-wide corporate and administrative functions. This senior position will support executive management and ensure that our workforce administration, financial planning, facilities, information systems, policies and business resources effectively support our NDIS operations.

Key responsibilities

• Provide strategic and operational advice to senior management concerning corporate administration, workforce planning and allocation of organisational resources.
• Develop, implement and review administrative, financial and operational policies and procedures across the organisation.
• Coordinate corporate resources, including administrative staff, facilities, technology, equipment and external service providers.
• Assist senior management with annual budgets, financial forecasts, expenditure monitoring and operational reporting.
• Analyse complex administrative and resource-management issues and prepare reports, business cases and recommendations.
• Lead and develop corporate administration employees, allocate responsibilities and monitor performance and service standards.
• Oversee corporate information systems, business records and document-control processes to ensure accurate and timely management information.
• Manage procurement activities and supplier relationships, including evaluating proposals and negotiating commercial arrangements.
• Monitor administrative performance, operational risks, audit findings and complaints data to identify organisation-wide improvements.
• Ensure corporate systems and procedures support the NDIS Practice Standards, privacy requirements and Maxlife Care's quality-management framework.
• Represent Maxlife Care in meetings and negotiations with suppliers, professional advisers, industry representatives and other external stakeholders.
• Report regularly to executive management on corporate-services performance, staffing, expenditure, projects and improvement initiatives.

Qualifications and experience

• a bachelor's degree or higher qualification in business administration, management, commerce or a closely related discipline;
• Substantial relevant experience in corporate services, business administration or organisational resource management;
• Demonstrated experience leading administrative employees and coordinating organisation-wide corporate functions;
• Experience contributing to budgets, financial planning and management reporting;
• Strong policy development, analytical and business-reporting skills;
• Experience managing business systems, facilities, procurement or supplier relationships;
• Excellent communication, stakeholder-management and leadership skills; and
• The ability to manage competing priorities across a growing multi-site organisation.

Experience in the NDIS, disability services, healthcare or another regulated service environment will be highly regarded.

Applications will be assessed on merit against the requirements of the position. Maxlife Care values workplace diversity and encourages suitably qualified applicants from all backgrounds to apply.