Business Development Manager

Maxlife Care; St Leonards; On-site; AUD 60,000 - 90,000; Part time

Job summary

Maxlife Care, a doctor-led NDIS provider in NSW, seeks a Business Development Manager for a part-time role (three days per week). You will lead community engagement, build partnerships with NDIS clients, families, support coordinators, and health services, and report to the Head of Client Partnerships.

You will drive referral growth, represent the company at events, and ensure culturally responsive service delivery while managing CRM records and stakeholder momentum.

Qualifications

• Qualification in Community Services, Disability, Human Services, Health, Marketing, Communications, Business, or a related discipline.
• Minimum three years' experience in community engagement, stakeholder engagement, business development, or disability services.
• Demonstrated understanding of the NDIS and the disability sector.
• Strong relationship-building and influencing skills with the ability to build and maintain professional networks.
• Confident presentation, networking and communication skills.
• High emotional intelligence and interpersonal effectiveness.
• Ability to analyse community needs and market opportunities.
• Genuine commitment to client-centred service delivery.
• Experience using CRM systems and reporting tools.
• Demonstrated ability to work autonomously and manage a part-time schedule.

Responsibilities

• Build and maintain trusted relationships with Support Coordinators, LACs, hospital teams, allied health professionals, community organisations and other referral partners.
• Identify and pursue referral growth opportunities aligned with Maxlife Care's specialty.
• Represent Maxlife Care at community events, sector forums and networking opportunities.
• Deliver informative, culturally responsive presentations to stakeholders and partners.
• Analyse community needs and market opportunities to inform priorities.
• Partner with clinical leadership to ensure smooth referrals from hospitals and health services.
• Maintain accurate CRM records and provide regular reporting to leadership.
• Champion client-centred, culturally responsive service delivery in external interactions.

Skills

Relationship-building

Stakeholder engagement

Business development

Presentation skills

Education

Relevant qualification (Community Services / Disability / Health / Marketing / Communications / Business)

Tools

CRM systems

Job description

• Part-time role, three days per week, days by agreement.
• Shape referral growth and community partnerships for a doctor-led provider.
• Ambassador role with genuine reach across the NDIS, hospital and health sector.

Maxlife Care -Who we are Maxlife Care is a leading doctor-led NDIS provider delivering clinically robust, person-centred care to clients with complex needs. With in-house clinical leadership at our core, we are scaling rapidly across NSW, and our reputation for handling high-acuity, complex disability and behavioural supports is opening new referral pathways every week.

As we grow, we are investing in the community engagement and referral partnerships that connect our services with the clients who need them most. This is a role for someone who understands that the difference between a great NDIS provider and a growing one is the quality of the relationships behind it.

About the Role

The Business Development Manager delivers the community engagement, stakeholder relationship, and referral growth activity that lifts awareness of our services, strengthens community partnerships, and supports sustainable client growth. You will act as a key ambassador for Maxlife Care, building strong relationships with NDIS clients and families, Support Coordinators, Local Area Coordinators, healthcare professionals, community groups, and hospital and health service teams.

This is a part-time role. Priorities are agreed with the Head of Client Partnerships and reviewed regularly, so effort is concentrated on the referral relationships and growth activity with the greatest impact rather than spread thin across every opportunity. You will report to the Head of Client Partnerships.

Key Responsibilities

• Building and maintaining trusted relationships with Support Coordinators, LACs, hospital transition teams, allied health professionals, community organisations and other referral partners.


• Identifying and pursuing referral growth opportunities aligned with Maxlife Care's specialty in complex, high-acuity and behavioural supports.


• Representing Maxlife Care at community events, sector forums, expos and networking opportunities that build brand visibility and trust.


• Delivering informative, culturally responsive presentations and information sessions to stakeholders and referral partners.


• Analysing community needs and market opportunities to inform business development priorities and service positioning.


• Partnering with the Transitions Manager and clinical leadership to ensure referrals from hospitals and health services are handled seamlessly and safely.


• Maintaining accurate CRM records of stakeholder activity, referrals and pipeline progress, and providing regular reporting to the Head of Client Partnerships.


• Championing client-centred, culturally responsive service delivery in every external interaction.

About you

• Relevant qualification in Community Services, Disability, Human Services, Health, Marketing, Communications, Business, or a related discipline.


• Minimum three years' experience in community engagement, stakeholder engagement, business development, or disability services.


• Demonstrated understanding of the NDIS and the disability sector.


• Strong relationship-building and influencing skills, with the ability to build and maintain professional stakeholder networks.


• Confident presentation, networking and communication skills.


• High level of emotional intelligence and interpersonal effectiveness.


• Ability to analyse community needs and market opportunities.


• Genuine commitment to client-centred service delivery.


• Experience using CRM systems and reporting tools.


• Demonstrated ability to work autonomously, prioritise competing demands, and maintain stakeholder momentum within a part-time schedule.


• Current driver's licence and willingness to travel.

Why Maxlife Care?

You will join a doctor-led organisation where clinical excellence is genuinely lived, not just marketed. You will have the mandate, the leadership backing, and the cross-functional access to grow a referral engine that connects some of the most complex clients in the NDIS system with the care they deserve.

If you want business development work that is visible, purposeful, and has a direct line of sight to better outcomes for clients and families, this is the role.