Business Manager | Community Services - 12 Months FTC

ABRS; Sydney; On-site; AUD 108,000 - 132,000; Full time

Job summary

ABRS, a not-for-profit recruitment agency, is seeking a Business Manager for a 12-month FTC in Sydney's Homebush West area. You will lead business operations, systems, HR processes and performance reporting, collaborating with the CEO and Leadership Team.

Priorities include recruitment, compliance, and data-driven decision support. The role emphasizes operational delivery with strategic oversight, requiring strong people skills and a track record of process improvement within similar settings.

Qualifications

• Not-for-profit or community services experience preferred.
• Strong governance, reporting and data interpretation skills.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Strengthening recruitment, induction, onboarding and workforce administration processes.
• Coordinating organisational quality, compliance, risk and continuous improvement activities.
• Supporting operational planning and translating organisational priorities into practical actions.
• Using data and business intelligence to provide insights for decision-making and performance improvement.
• Preparing high-quality reporting and advice for the CEO, Board, funding bodies and other stakeholders.
• Coordinating information management and systems requirements, including relationships with external IT support.
• Contributing to funding submissions and other organisational opportunities.
• Supporting the CEO on key projects, meetings and organisational priorities while embedding solution-focused processes and greater automation.
• Providing leadership and supervision within the Business Operations function.

Job description

Business Manager | Community Services - 12 Months FTC

Our client is currently recruiting for a Business Manager to support daily business operations leadership in Homebush West area of Sydney.

The Opportunity: This is not a traditional finance-focussed Business Manager position. The emphasis is on business operations, administrations, systems, people processes, performance reporting, compliance and executive support.

You will be someone who can quickly understand how an organisation works, identify what needs attention and turn issues into practical solutions. You'll work closely with the CEO while collaborating across the Leadership Team, so this role will suit someone comfortable moving between strategic priorities and hands-on operational delivery.

This role will involve: Your remit will include but not limited to;

• Strengthening recruitment, induction, onboarding, training and workforce administration processes


• Coordinating organisational quality, compliance, risk and continuous improvement activities


• Supporting operational planning and translating organisational priorities into practical actions


• Using data and business intelligence to provide meaningful insights for decision-making, planning and performance improvement


• Preparing high-quality reporting and advice for the CEO, Board, funding bodies and other stakeholders


• Coordinating information management and systems requirements, including relationships with external IT support


• Contributing to funding submissions and other organisational opportunities


• Supporting the CEO on key projects, meetings and organisational priorities while embedding solution-focused processes and greater automation across business operations


• Providing leadership and supervision within the Business Operations function

They are looking for candidates: who are adaptableand solutions-focused professional who is comfortable operating across a broad business remit.

Ideally, you will bring:

• Tertiary qualifications and/or relevant experience across business, HR or a related discipline


• Broad business administration or operational management experience, ideally within a not-for-profit, community services, aged care, disability or similarly values-driven environment


• Strong organisational skills and the ability to manage competing priorities in a busy environment


• A practical problem-solving mindset and the initiative to identify issues and develop workable solutions


• Strong written communication skills and the judgement to prepare clear reports, correspondence and advice for different audiences


• Confidence interpreting data, performance measures and business intelligence and turning information into meaningful insights


• Strong systems capability across Microsoft Office, databases and Excel; exposure to Power BI and SharePoint would be advantageous


• Well-developed interpersonal skills and the ability to work constructively with colleagues and stakeholders across a diverse organisation


• An understanding of, or genuine interest in, the not-for-profit/community sector and the principles of access, equity and inclusion

You do not need previous transport-sector experience. Experience within the not-for-profit, community, aged care or disability sectors is particularly relevant, although candidates bringing transferable experience from other environments are encouraged to apply.

The offer: This is a 12-month fixed-term opportunity, classified at SCHADS Award Level 6, based at Homebush West. The current recruitment brief indicates remuneration of up to$120,000 base plus super with the option to salary packaging, with potential for the contract to be extended.

The role is intended to be predominantly office-based, reflecting the collaborative and hands-on nature of the position. Some flexibility may be available for the right candidate, but regular remote working may not be an option.

Access Sydney Community Transport is an EEO employer, and a criminal record check is required prior to commencement.

abrs is Australia’s only charity-owned, not-for-profit recruitment agency, with 100% of our net revenue returned to fund programs that support children, youth, and families.

Our Commitment to Reconciliation abrs acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the land. We are committed to working respectfully and in partnership with Aboriginal and Torres Strait Islander communities, guided by the principles of self-determination. We support the rights of children to remain connected to family, culture, and Country.