Business Manager

the original; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Transport for NSW in Sydney CBD is seeking an experienced leader to provide high-level business advice and coordination to the Head of People & Culture and the leadership team. You will analyse workforce information, oversee budgets and performance, and prepare reports, briefing notes and executive documents.

You’ll build strong relationships across the organisation, work proactively with stakeholders to progress priorities, lead continuous improvement initiatives, and help deliver agreed

Qualifications

• Hold tertiary qualifications in a business discipline and/or have demonstrated relevant experience in a large, complex operational environment.
• Demonstrated experience working with senior leaders and delivering complex business priorities, with strong capability across business planning, financial and performance management, and executive communication.
• Experience in People & Culture would be desirable, although not essential.
• Proactive and influential leader who operates with a high level of integrity and autonomy.
• You’re collaborative and can build relationships with diverse stakeholders, manage competing priorities, and adapt as priorities and organisational needs change.

Responsibilities

• Provide high-level business advice and coordination to the Head of People & Culture and leadership team, supporting the delivery of business objectives and priority initiatives.
• Analyse business and workforce information, oversee budgets and performance and prepare reports, ministerial responses, Cabinet and parliamentary submissions, briefing notes, presentations and executive documents.
• Build strong relationships across People & Culture and the broader organisation, working proactively with stakeholders to progress priorities and deliver agreed outcomes.
• Lead continuous improvement initiatives that strengthen business performance, ways of working and delivery across the branch.

Job description

In this role, you’ll:

Provide high-level business advice and coordination to the Head of People & Culture and leadership team, supporting the delivery of business objectives and priority initiatives. Analyse business and workforce information, oversee budgets and performance and prepare reports, ministerial responses, Cabinet and parliamentary submissions, briefing notes, presentations and executive documents. Build strong relationships across People & Culture and the broader organisation, working proactively with stakeholders to progress priorities and deliver agreed outcomes. Lead continuous improvement initiatives that strengthen business performance, ways of working and delivery across the branch.

For more information on this position and business unit, view the role description and information pack.

About you

Hold tertiary qualifications in a business discipline and/or have demonstrated relevant experience in a large, complex operational environment. Demonstrated experience working with senior leaders and delivering complex business priorities, with strong capability across business planning, financial and performance management, and executive communication. Experience in People & Culture would be desirable, although not essential. Proactive and influential leader who operates with a high level of integrity and autonomy. You’re collaborative and can build relationships with diverse stakeholders, manage competing priorities, and adapt as priorities and organisational needs change.

This is a permanent full-time opportunity based in Sydney CBD, with travel to other locations as required.

Join us and apply your experience to meaningful work that supports our people and the future of Sydney Trains.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Applications close 11:59 PM Thursday 19 November 2026

Aboriginal people and people living with disability are supported throughout the recruitment process and at work. Visit Supporting Aboriginal People or Supporting People with Disability for more information.