Business Improvement Officer

Camden Council; Sydney; On-site; AUD 100,000 - 114,000; Full time

Benefits offered by this job

Free flu vaccinations

Skin checks

Myleave options

Corporate Gym membership

Flex leave provisions

Professional career development

Job summary

Camden Council is seeking a Business Improvement Officer to champion continuous improvement, lead initiatives and partner with teams across Council to enhance service delivery and outcomes.

Reporting to the Corporate Performance Coordinator, you will drive the Improvement Framework, identify opportunities and apply best practices to foster innovation and customer-focused service excellence across the organisation. This is a temporary role offering development and a supportive environment.

Qualifications

• Tertiary qualifications or relevant experience in business, continuous improvement or change management.
• Experience in developing and implementing organisational change and continuous improvement projects.
• Ability to understand complex factors affecting strategic business outcomes.
• Strong consultation, negotiation and problem-solving skills.
• Highly developed written and verbal communication with focus on customer service.
• Experience managing complex projects to meet deadlines in a consultative environment.
• Ability to work in a team and contribute to team projects.
• Commitment to EEO, WHS and ethical practice.

Responsibilities

• Lead and support improvement initiatives and change projects.
• Partner with teams across Council to enhance service delivery and business outcomes.
• Champion Camden Council's Continuous Improvement Framework and identify opportunities.
• Apply best practice methodologies and stakeholder engagement to foster a culture of innovation.
• Manage projects and deliver outcomes on time.

Skills

Change management

Strategic thinking

Consultation

Communication

Project management

Teamwork

Ethics

Education

Tertiary qualifications / relevant experience in business, continuous improvement or change management

Job description

SALARY: $99,839 - $114,434 pa + Super

Work Type: Temporary Full Time up to 12 months

Location: Oran Park Administration Building - 70 Central Avenue, Oran Park 2570

Enjoy a 35 hour working week

Flexibility through flex leave provisions

Professional career development

Health program including free flu vaccinations, skin checks, and Myleave options

Corporate Gym membership

At Camden Council, we are committed to delivering outstanding outcomes for our community through innovation, collaboration and continuous improvement. As a Business Improvement Officer, you will play a key role in driving organisational performance by leading and supporting improvement initiatives, facilitating change projects, and partnering with teams across Council to enhance service delivery and business outcomes.

Reporting to the Corporate Performance Coordinator, this position is responsible for championing Council's Continuous Improvement Framework, identifying opportunities to improve processes and services, and supporting the delivery of strategic organisational objectives. Through stakeholder engagement, project management and the application of best practice methodologies, you will help foster a culture of innovation, continuous improvement and customer-focused service excellence across the organisation.

Don't miss the opportunity to join an evolving, rapidly growing, adaptive and innovative organisation where your expertise will contribute to meaningful change and lasting benefits for our staff, customers and community.

What We Offer

• We are committed to offering and supporting development and employment opportunities to help people excel and build a lasting career. We offer generous learning and development opportunities as well as flexi time, access to employee benefits and education assistance.
• We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people.
• As the community continues to grow, this opportunity will allow you to grow with it!

Essential

• Tertiary qualifications and/or relevant experience in business, continuous improvement and/or change management fields
• Sound knowledge and experience in developing and implementing organisational change and continuous improvement projects/initiative
• Understanding of the complex factors impacting on the ability to implement and achieve strategic business outcomes
• Sound consultation, negotiation and problem-solving skills
• Highly developed oral and written communication skills with a strong focus on and commitment to quality customer service
• Experience in managing complex projects and outcomes to achieve goals and meet deadlines in a consultative
• Ability to work as part of a team and contribute to team projects
• High level written, oral communication skills with a strong focus and commitment to quality customer service
• Demonstrated ability to apply EEO, WHS and ethical practice principles and to act with probity at all times

Desirable

• Lean Six Sigma certification
• Project management certification
• Knowledge of Local Government policies and practices.