Business Development Representative, Commercial

Birdeye Inc.; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Birdeye Inc. is seeking a Business Development Representative in Sydney to drive a high-quality pipeline for our Account Executive team. You will set a strong first impression, articulate our value, and build relationships with decision-makers.

You will create and execute targeted cold campaigns, partner with the AE team to schedule qualified meetings, and grow within a collaborative, fast-paced sales culture that rewards initiative and career progression.

Qualifications

• Minimum 2 years of B2B sales experience with quota attainment.
• Strong communication via phone and email.
• Analytical with strong problem-solving abilities.
• Able to persuade decision-makers at all organizational levels.
• Strong work ethic and eagerness to learn and connect with prospects.
• Effective presentation and negotiation skills.
• Experience with Salesforce or other CRM is a plus.

Responsibilities

• Create lasting, positive first impressions of Birdeye for prospects.
• Articulate Birdeye's value proposition clearly to any audience.
• Execute successful cold calling and email campaigns targeting new prospects.
• Collaborate with account executives to generate meetings and build sales pipeline.
• Identify and research new leads via internet and social media monitoring.
• Maintain data integrity and forecasting in Salesforce.
• Identify champions and key stakeholders within target accounts.
• Meet or exceed weekly and monthly KPIs.

Skills

Communication skills

B2B sales

Prospecting

Negotiation

Presentation

Salesforce

Tools

Salesforce

Job description

About Birdeye

Birdeye builds AI coworkers for multi-location brands. Jay for marketing, Myna for operations, and Robin for customer experience orchestrate AI agents to win AI visibility, book appointments, and drive consistent CX at every location. They run on BirdAI, the Agent OS built on 13 years of multi-location data infrastructure and 3,000+ integrations. BirdAI consolidates every signal, reasons with industry, brand and location context, and acts autonomously or with a human in the loop. Birdeye is trusted by the world's largest multi-location brands across healthcare, dental, restaurants, financial services, auto, retail, and property management. G2 ranks Birdeye #1 in Enterprise Multi-Location Marketing Platforms and named it to the 2026 Best Agentic AI Products list. Learn more at birdeye.com.

What You’ll Do

As a Business Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team.You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis

Requirements

• Based in Sydney
• At least 2 years of B2B work experience, with a track record of achieving sales quotas
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Ability to show oneself, communicate, and persuade decision-makers at all organizational levels
• Have a strong work ethic and are eager to learn and make new connections with prospects
• Effective presentation and negotiation skills
• Proficiency with Salesforce or other CRM software, is a plus

Offers are subject to satisfactory pre-employment checks relevant to the role, which include a background check and right-to-work verification. You’ll be asked for your consent before any check is run.

Why You’ll Join Us

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.