Business Development Representative

pay.com.au; City of Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning budget

Job summary

pay.com.au is expanding its Melbourne-based team, seeking a motivated Business Development Representative to drive outbound prospecting and nurture client relationships in the Australian market.

You'll own the end-to-end prospecting process, collaborate across teams, and help customers unlock the Pay platform's value, while learning from a fast-growing tech scale-up recognized for innovation and growth.

Qualifications

• Experience navigating complex organizations and engaging with senior stakeholders.
• Resilience and adaptability in the face of objections and setbacks.

Responsibilities

• Outbound Calls: Engage with a diverse customer base to discover new opportunities.
• Identifying Tailored Solutions: Propose personalized solutions for current and future needs.
• End-to-End Relationship Management: Own onboarding to implementation and adoption.
• Payment Process and Rewards Guidance: Guide customers through the Pay platform features.
• Trusted Advisor: Maintain ongoing value of products and services for clients.

Skills

Enterprise Focus

Persistence

Tools

Salesforce

AirCall

LinkedIn Sales

Job description

About Us

pay.com.au is one of Australia's fastest-growing technology scale-ups, trusted by businesses. As we continue to scale in Australia and launch into the US under PayRewards.com, our mission is to simplify and supercharge the way they pay everyday expenses. Since 2019, we've been transforming business payments by enabling companies from sole traders to large enterprises.

Our unified platform lets users link their bank accounts and any major credit card, improving cash flow while unlocking powerful rewards on every transaction.

Recognised as a rapidly scaling Australian success story - with coverage in outlets like the Australian Financial Review noting our growth with a $600++ million valuation we're reshaping how businesses think about payments, loyalty and financial efficiency.

At pay.com.au, you'll join a fast-growing team shaping the future of B2B payments. Our Melbourne office is a hub of creativity, collaboration, and seriously great coffee - an environment where ideas move quickly and impact is felt every day. If you want to be part of a company with momentum, this is the place to be.

Why join us?

• Be part of an exciting Tech Scale-up, with teams across Australia and the USA.
• Enjoy flexible working arrangements and a great work-life balance.
• Awarded 2025 People's Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion!
• Grow your career in a culture that values creativity, innovation, and collaboration with access to learning budgets to accelerate your career.
• Our new Pay HQ in Windsor brings together great coffee, collaborative spaces, and the kind of energy that makes doing your best work easy.

Business Development Representative

The BDR Team moves at pace and shares wins loudly. The team swaps what's working, backs each other through the tough calls, and pushes one another to solve our customer problems. Driven, collaborative and never dull, when one member levels up, the whole team does.

What You'll Do

• Outbound Calls: Engage with our diverse customer base, utilising both inbound and outbound approaches to discover new opportunities.
• Identifying Tailored Solutions: Be the problem-solver our customers need! Identify ways to assist them and provide personalised solutions for their current and future needs.
• End-to-End Relationship Management: Own the entire relationship with assigned clients - from onboarding to implementation, training, adoption, and ensuring overall satisfaction.
• Payment Process and Rewards Guidance: Guide customers through the seamless process of making their first payment and assist in exploring all the fantastic features of the pay.com.au platform.
• Trusted Advisor: Establish yourself as a trusted advisor, ensuring the continued value of our products and services for our clients.
• Collaborative Results-Focused Approach: Thrive in a collaborative environment, working towards both business and personal targets through teamwork and creative problem-solving.

Experience & Qualifications

• Enterprise Focus: Experience navigating complex organizational structures and engaging with C-Suite executives.
• Persistence: Resilience and adaptability, with a constructive approach to working through objections and setbacks.

Core Duties & Responsibilities

• Strategic Prospecting: Researching and targeting Ideal Customer Profiles (ICPs) using advanced data enrichment.
• Pipeline Management: Running tailored outbound sequences and effectively vetting leads against frameworks like Impulse Selling (5 Steps) Impulse Factors & SPIN Methodology.
• Leadership & Mentorship:Supporting the coaching and shadowing of junior BDRs.

Technical & Soft Skills

• Tech Stack Fluency: Strong knowledge of modern CRMs (Salesforce), sales engagement platforms (AirCall), and data tooling (LinkedIn Sales)
• Value-Based Messaging: Moving beyond basic cold calling to deliver consultative, solution-oriented pitches
• Analytical Thinking: The ability to interpret engagement metrics, evaluate performance data, and alter targeting strategies accordingly.

We know not everyone will meet every requirement, and that's okay. If you're excited about the role and believe you can make an impact, we're keen to hear from you.

A few more things...

Successful candidates joining the team will need to complete a National Police Record Check.

Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We're happy to support you.

We're committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.